Industry


Ads by TechWords

See your link here


Douglas Haider's picture
Douglas Haider

Cautiously Cutting the Cord

How reliable is YOUR wireless network?

Recently, I was trying to purchase a few books from Amazon.com, however, the site was inaccessible. *Gasp* I actually went to Barnes & Noble Online to make my purchase, even though I strongly prefer Amazon. The whole experience made me think about the importance of system reliability.

Because Wi-Fi is both a job and a hobby, my thoughts quickly turned to wireless networking. Which prompts me to ask, "Is your Wireless Local Area Network (WLAN) reliable?"

What resiliency options are available on enterprise class wireless gear? I suggest looking for the following features:

  • Access Point (AP) Power: APs should be able to be powered via a standard AC power outlet or through Power over Ethernet (POE). Ideally, these would be on two different circuits.
  • WLAN Controller Power: If you have WLAN controllers in your IDF/MDF, they should have two power supplies that are dual homed to two different power sources. Power supplies should be "server grade" with a mean time between failures (MTBF) of at least 100,000 hours. The power feed should be conditioned. WLAN controllers should also be connected to a battery back-up.
  • Multiple Uplink Ports: Each AP should have multiple uplink ports. This allows the AP to be connected to different switches, which gives the WLAN not only port level resiliency, but switch level resiliency. The uplink ports should be capable of many different modes, including failover, link aggregation, and port mirroring. The WLAN controllers should also have multiple uplinks into the core of your network.
  • Multiple Radios: At a bare minimum, each Access Point should have two separate radios. Beyond redundancy, multiple radios in a single platform allow for a dedicated wireless threat sensor providing intrusion detection & prevention functions. This form of threat management can maximize the uptime of your WLAN.
  • Automated Channel Selection:Enterprise class access points should have the ability to scan the wireless environment and automatically select channels that are not in use in a given area. This minimizes the chance of what's called "co-channel interference", which could severely degrade the performance (and therefore the usability) of your WLAN.
  • Automated Cell Sizing:Similarly, enterprise APs should have the ability to automatically adjust their power level so that neighboring adjacent access points have just enough overlap for seamless roaming. Too much overlap can also cause co-channel interference and wreck havoc on the overall stability of the WLAN.
  • Meshing Capability:Some vendors call these Wireless Distribution System (WDS) links, or wireless bridges. While not absolutely critical in today's WLANs, a meshing capability allows the system additional flexibility if one portion of the WLAN is cut off from the rest of the network. In those scenarios, mesh links may be able to provide an alternative backhaul link or some self-healing capability.

Well, after reading the list above I'll ask you again - Is your WLAN reliable? Are there other features that you think I am missing? Let me know what you think by submitting a comment below.

Douglas J. Haider is a Principal Technologist with Xirrus. He hosts a personal blog at WiFiJedi.com, and micro-blogs on Twitter @wifijedi

What People Are Saying

which do you want to buy,

which do you want to buy, the Gucci handbags or Gucci bag.

Your WiFi won't be working

Your WiFi won't be working if invaded, so security should be a factor in "reliability."

Reliability, performance and user experience

A common (mis)perception is that once you setup a WLAN netwotk, it will work there for years to come with no further effort at all. The only reason for a potential problem is assumed to be a hardware fault and that is the key risk to prepare for. So multiply everyting by 2 or 3 times and you are safe?

In properly designed WLAN networks, the main reason for poor end user experience/lack of reliability is based on something else than equipment fault.

Lacking availability & user experience are rather related to dynamic nature of whole environment:
- Interference from neighbour networks and other equipment
- Physical changes (doors, furniture, material stock,...)
- Increased traffic volume and user count
- Changes in traffic pattern
- New client devices
- More demaning new applications, like VoIP
- Software updates to equipment
- Human errors with cabling, network configuring, terminal settings,...

Continuous proactive network performance and service level management processes are the key for satisfied end users and smooth business operations. Surprisingly there is a large gap in Enteprise WLAN in this area. There are no performance and service level statistics available to support this process. So it is no wonder WLAN networks do not always perform as expected.

This capability is available with Wireless Quality Assurance (WQA) solutions. So rather than ask your equipment supplier design your network with excessive amount of multiplied hardware, work smart and first run efficient proactive network management process with WQA. That will take care of majority of problems proactively and radically shorten recovery time in all sudden failures.

In the most critical cases, on top of this process, you may decide to double WLAN controller which is the most critical single element in most of the Enterprise WLAN network architectures today.

RE: Reliability, performance and user experience

You win the "award" for most detailed comment to-date. Thank you.

It is very astute to say that the environment must constantly checked for changes. Changes to the RF environment or the physical environment can defintely wreck havoc on even the best planned networks.

My favorite story along these lines was from a friend who told me that he used directional antennas in a library to shoot signals through stacks of bookshelves. He came back a couple months later and saw the library's signal from a mile away (literally). When he went into the library, he relized the staff had actually moved the bookshelves, and now there was nothing attnuating the signal as it propegated through the exterior walls.

Respectfully,
Douglas