Industry


Ads by TechWords

See your link here


Barbara Krasnoff's picture
Barbara Krasnoff

The Interesting Bits ... and Bytes

Twitter announces new ToS. Tweeters shrug.

Years ago, before the Web became a normal part of our culture, the idea that the Internet would become commercialized was anathema to many of the users. Limited at that time to academics, tech enthusiasts and a few others who managed to find their way onto the BBSs, Usenet discussions and other arenas, many were livid at the idea that advertisers could ever besmirch their playground.

Today's Twitter users, faced with new Terms of Service that include the possibility of advertising, are more realistic.

In an e-mail yesterday to registered users, Biz Stone, co-founder of Twitter, announced the service's new Terms of Service, which includes a statement that "The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information." A note after the paragraph adds, "We're leaving the door open for exploration in this area but we don't have anything to announce."

I did a quick search this morning on the words "Twitter ToS" to see a sampling of what people were saying. What I got vis-à-vis the advertising was, for the most part, a big shrug.

There was appreciation of the company's transparency in contacting its users and pointing out the changes that were being made. Some expressed approval of the change in the ToS that clarifies ownership of the messages published on Twitter in which Twitter emphasizes that users own their own tweets. (With the understanding that it is allowed to "use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute" the tweets as it needs to, and "make such Content available to other companies, organizations or individuals who partner with Twitter for the syndication, broadcast, distribution or publication of such Content on other media and services.")

There were one or two who seemed a little doubtful about the possibility of advertising. But it certainly didn't create anywhere near the upsurge of anger that, say, Amazon caused when it pulled 1984 from its Kindles.

Perhaps this simply means that tweeters are more realistic than the Internet users of 15 years ago. After all, Twitter has only recently begun announcing ways in which it means to actually monetize its service -- and without financial backing, even the best Web service will go belly-up. Or perhaps the fact that Twitter was so up-front with its introduction of the new ToS has meant they trust the company to be discreet with its advertising. Or maybe the storm simply hasn't hit yet.

Or maybe they are just too busy tweeting to care.

What People Are Saying

Lulled into Stupidity

No one could reasonably argue that a business shouldn't charge for it's services, or that a business plan that makes money is wrong. What many of us bitter ole barriers to progress take issue with is the old bait and switch. We're concerned with the potential consequences of all this innocent data mining. "Check out this great new FREE candy! It's awesome and will make you feel SO good!" But once were hooked, suddenly we have to pay for the candy, and pay more and more and more, and have less and less control.

But the Kindle/1984 affair was so much more blatant in it's assault on our digital rights. Twitter is data mining your text to develop a profile of you and your followers so it can sell you crap. But Twitter won't tell you what else this profile data will be used for in the future. Sleazy, yes, but they are letting you know ahead of time, and you have the option of no longer using the service, even though you are hooked on twitter and cannot retract all your existing tweets (that is the sleazy part).

It was more obvious to people that what Amazon did was messed up. Amazon sold folks a digital book, then went into their customer's virtual house and took the book back without telling them. Sure Amazon left the money on the dresser, but who the hell are they to go into my cyber house unannounced? This was a much more blatant attack on ownership. Even thought theyhad the lega right to do this, they paid for their ham handedness. Folks stood up to say it was wrong.

Just because only a few people are paying attention to the fact that we're losing our privacy, private ownership and perhaps worse, doesn't mean the minority is wrong.