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Seth Weintraub's picture
Seth Weintraub

Apple versus Google

AT&T CEO has ominous words for iPhone users during CTIA

AT&T's Wireless CEO, Ralph de la Vega, spoke this week at CTIA about the problems of mobile broadband scarcity.  He mentioned that AT&T had seen a 5000% increase in mobile broadband usage over the past three years and was having trouble keeping up with demand.  AT&T doesn't forecast any slowdown to that exploding increase in demand any time soon.

Could this be why New Yorkers are seeing an average of up to 30% of their iPhone calls dropped, according to one report? 

His long term solution is more spectrum allocation for the carriers.  But even if more spectrum were allocated today, it would take years to turn it on.  There is a problem right now.  There isn't enough bandwidth in certain areas of the country.

The reason for this, according to de la Vega, was that 40%of the bandwidth is being used by 3% of the users.  

But all that data usage is not evenly spread across AT&T's wireless customer base, De la Vega says--far from it. He cited AT&T research showing that just 3 percent of AT&T's smartphone customers [read iPhone users] use 40 percent of all smartphone data, that they consume 13 times the data of "the average smartphone customer," yet represent less than 1 percent of AT&T’s total postpaid customer base.

We all know who these customers are.  They are the iPhone users who spend all day watching videos, getting huge emails and browsing multimedia on the web.  That'd be me.

They've jailbroken their phone so they can watch Slingbox and tether their laptops.  Believe me, I know this person.  You might know this person too.

De La Vega says that these users will have to be dealt with because they are "crowding out" the rest.

This sounds very much like he's laying the groundwork for putting a cap on iPhone downloads.  That, or degrading their rank in packet prioritization so that less hungry users get the first shot at the bandwidth.

De La Vega also addressed the issue of tethering, saying that AT&T's network needs some serious work before they could roll it out.  AT&T has promised tethering but hasn't given a difinitive timeline.

The real problem, which wasn't addressed, is that AT&T has been knowingly taking on very expensive, high data use iPhones and hasn't yet built out the network to satisfy the customers that are paying for it.  Now they are too far behind to catch up.

They won't have the next generation 4G network for at least another year.  The current 3G network gets worse every day and AT&T is running out of options.  They are going to have to ration the Internet provisions, rather than see everyone suffer.

All the more reason for Apple to start selling iPhones on other carriers. 

Below catch a short clip of de la Vega talking at CTIA.


What People Are Saying

AT&T doesn't need to notify of rate change

That's what my last bill stated. It basically said that if you have a smart phone and AT&T doesn't feel that you are paying enough they have the right to assign you a new rate plan without further notice. In other words, if you have a smart phone that you mainly use as a phone and you don't have a more expensive data plan because you don't need it, AT&T can bump your plan up on the mere fact that you use a smart phone feature no matter how minimal that usage is. That'll make their customers happy.

smart load globe load sun load

AT&T has the right to make changes at any time as long as it notifies you in advance

smart load | globe load | sun load

Oh Well

The way I see it is if you jailbroke your iphone then you should be capped. I for the most part dont have the problems that others are having. As far as people leaving thats better for me Ill get more bandwidth. As I mentioned if you jailbroke your phone an your taking bandwidth for the none greedy good paying customers then oh well stop cry an deal with it. Your the ones that brought this down on yourselfs lol. Bunch of babys.

Woops!

Some like me, would welcome a usage cap for a reduced monthly fee. But the result would be those of us that have minimal data usage would save, while those using the lion share of bandwidth continue. The bandwidth problem would continue, but ATT would make less money since the big users would not change from the unlimited plan, and those with minimal use of data would just pay less, but are not contributing to the problem. I guess ATT is screwed!

Clear Thinking

"average of up to" is not a phrase that makes sense. It's either an average or it's not.

AT&T Bandwith Cap

I would give up the Iphone and go with a Crackberry and move to Verizon

Cap away

I have no problem with bandwidth caps as long as it only affects the 3%. As for terms and conditions, read the fine print...AT&T has the right to make changes at any time as long as it notifies you in advance (and gives you the option to drop your contract if you don't like the new terms or if they affect you adversely).

Forget Terms & Conditions

I don't care what the fine print in the terms & conditions states. If AT&T now caps iPhone users because of services they can't provide as brokered, they better start lining up the lawyers because the lawsuits will start flying.

The bad PR alone will cost them dearly...and will pretty much assure that I will not resign upon the end of my contract.

Forewarned, back atcha, AT&T!

Loved it!

Very well said. Could'nt have said it better myself.

It sounds more like a big

It sounds more like a big white flag. We give up. We screwed up. Our network can't handle it. We bit off more than we can chew and need a federal bailout!!!!

Coming back after the fact to limit downloads after selling users a bill of goods "unlimited" would be a really BAD idea. The backlash will be devastating as AT&T loses 50% or more of their customers.