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Preston Gralla's picture
Preston Gralla

Seeing Through Windows

Microsoft whips Google to be number one online --- or does it?

comScore reports that when it comes to time people spend online, Microsoft leads Google by a wide margin -- more than 3.9 billion hours spent online for Microsoft versus more than 2.5 billion hours spent online for Google. But those numbers may be very misleading, and Google may in fact be crushing Microsoft.

comScore measures the amount of time people spend on online "properties." Those properties cover not just Web sites, but services such as instant messenger programs. When comScore rolled up all the numbers, it found that in September, Microsoft properties were well ahead of Google properties, by more than 36%. You can see the numbers below.

Microsoft's lead has widened in the past year. Last September, it was ahead by a little over a billion hours. This September, it's ahead by more than 1.2 billion hours. Even though Google's percentage growth was greater than Microsoft's, Microsoft started off with much higher numbers.

But those numbers are potentially very misleading. They include Microsoft's Windows Live Messenger, which comScore said represents "nearly 70 percent of time spent on the property during the month."

Take away Windows Live Messenger, in other words, and Google crushes Microsoft. The problem for Microsoft is that it's not at all clear how many people who run Messenger actually use it. And even those who do use it, use it very little time out of the day.

On quite a few systems, Messenger launches as a default, and you have to work hard to stop it from launching. That means that many people are running the program and not using it. Yet the hours Messenger spends running is counted as time online for a Microsoft property, even though the service isn't actually being used.

As for those who do use it, how much time are they using it, compared to the time it runs in the background? If someone runs it eight hours a day, it's unlikely they're actually sending and receiving messages for even an hour of that day. So again, usage numbers are inflated.

The upshot of all this is that when it comes to real time spent online, Google most likely is well ahead of Microsoft. And as for time spent online that can be monetized, that's not even close. Google is far, far ahead of Microsoft.

What People Are Saying

What About Other Google Services/Apps?

This makes me wonder if these figures still include Google services that many leave up on their computers all day long, like Gmail, Google Calendar, and iGoogle. Also, many apps are now running 24/7 on smartphones like Gchat and Google Voice. I’d agree with esb that both are probably inflated to some extent, but it’d be great to get the metrics and specifics of what comScore was actually looking at.

You're wrong about Windows Live Messenger.

"On quite a few systems, Messenger launches as a default, and you have to work hard to stop it from launching. That means that many people are running the program and not using it."

Wrong.

1.) The default on some systems is for Windows Live Messanger to launch at bootup, but it will not login without user action. Windows Live Messenger will not login unless you tell it to.

2.) It's not "hard work" to stop Windows Live Messanger from launching at bootup. It's an easy option within the program itself.

People actually use Live Messenger?

No, seriously. I know lots of people who AIM, a good number of businesses, which have standardized on Sametime, and then some who use Y!M and others, but Live Mess? I can't think of a single soul---and I include the people I know at Microsoft.

Steven

When I studied abroad, in

When I studied abroad, in every internet cafe I went to in England and Spain, Windows Live Messenger was open on every screen. It's the staple for residents and visitors for some reason. I like both programs.

do tool bars count?

If someone's using the Google or MSN toolbar, does that count as time?

Also, couldn't Google's numbers be "inflated" as well? After all, a lot of people have Google as their homepage, so their browser opens to it, but it doesn't mean they're actually using Google, or, necessarily even using the internet. The browser just might be open to Google.

Furthermore, now that we have tabbed browsing, when someone does a search with Google, a new tab opens to the new page, but Google remains open on the original tab... but isn't really being used anymore.

I'm not saying that Microsoft's Messenger numbers probably aren't inflated. I'm just saying that Google's numbers are probably inflated as well.

So, maybe, Google isn't actually crushing Microsoft. Maybe the author just wants it to... and it's pretty obvious.

so for Google

Does it count my T-mobile G1 phone being logged onto Google Talk and Google Voice 24/7/365 ?

And I have Google Talk and Google Voice installed on my work Blackberry, does Google get credit for all the dead time like Microsoft does?

Possible reasons for this

1. Google search is the centerfold for Google and its aim to is get rid of people as soon as they come (I mean serve them real fast)

2. Even Google's GTalk launches automatically once installed and configured with default settings. But people these days use GTalk more with GMail and less as a separate client.

3. However, because of GMail's autorefresh feature, people like me keep it running within the browser instead of opening in again and again to check mails.

4. For Microsoft, windows' update might be taking up a lot of time online.

5. Also MSN is a portal unlike Google (except iGoogle to an extent) and hence would make people move around more within the domain.

But once applications like Wave become popular the time spent on Google would increase. (I wonder how much does Orkut contribute)