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Preston Gralla

Seeing Through Windows

Windows Phone 7's achilles heel --- no enterprise app deployment tool

Microsoft will be leaving an important enterprise deployment tool out of Windows Phone 7, forcing enterprises to use the public Windows Phone Marketplace to deploy their apps for employees. Microsoft is clearly betting on consumers rather than businesses for the phone's success, and that's a big gamble.

A report from Directions on Microsoft note about Windows Phone 7:

at launch it won't work with...System Center Configuration Manager, and corporate applications will have to be deployed through the Windows Phone Marketplace. IT departments should prepare to support Phone 7 as devices come into the enterprise but might not be able to standardize on them, especially if they rely on custom mobile applications.

Enterprises will have to figure out a way to use Windows Live IDs to restrict who can download their apps through the public Windows Phone Marketplace. The author of the report, Matt Rosoff, told The Register:

"Deploying apps through the Marketplace, and requiring employees to register with unique Windows Live IDs, is a pretty clunky workaround."

If all this is true, it means that Microsoft is betting the farm that Windows Phone 7 will be a big hit with consumers, and that it views the enterprise as only a secondary market. That's a very big gamble, especially considering that the enterprise is one of the few areas of strength for Microsoft mobile devices.

It's true, however, that there will be other significant tools for the enterprise with Windows Phone 7. Directions on Microsoft notes that Windows Phone 7:

will support Exchange ActiveSync (EAS), including features to manage phones from Exchange Server and will let users connect and work with documents on SharePoint 2010 servers using mobile versions of Office applications.

So it's not as if Microsoft is entirely giving up the enterprise. Still, launching without a simple way to deploy mobile apps enterprise wide is a serious problem.

Betting on consumers is risky, because the iPhone and Android operating systems are exceedingly popular, and it will be tough for Windows Phone 7 to gain traction against them. Making it harder still may be that Windows Phone 7 won't be able to multitask, and won't have copy-and-paste capabilities.

In itself, the lack of those two features wouldn't be a serious problem. But when you're trying to catch market leaders, you need to do everything they can and more. Windows Phone 7 will have some very nifty features that the iPhone and Android phones doen't have, which will help. But for consumers, every small feature is important, and the lack of multitasking in particular could be a serious problem.

What People Are Saying

I agree with some of the

I agree with some of the other folks who commented on your article. I don't think you have done your research diligently. Most of the platforms including the iPhone and Android have exactly the same issue and yet it gets described as a Achilles heal for WP7. I will really appreciate if you could be more balanced in your writing and research your subject before you publish it.

It's funny how easily people

It's funny how easily people bash Microsoft when Apple are much worse when it comes their products. iPhone 4's signal failure has been a total disaster and Apple just refuse to admit there is a problem with their design!

It's easy because ...

#1 - Apple's target market is Joe Consumer, not the enterprise. Apple keeps a tight grip on the mechanism for delivery of apps to its devices because that's they way they choose to do business, and a whole bunch of consumers don't seem to have a problem with that. Microsoft, on the other hand, is successful largely because of its saturation in business. With so many other highly successful competitors in the mobile market, MS's only hope of success there is to leverage its dominance in the enterprise. If there's any truth to this article and they are, in fact, banking on acceptance in the consumer market, then WinMo 7 is in for a bit of a rough ride, particularly on the heels of its very poorly received predecessors.

#2 - This signal degradation problem (not 'failure') of Apple's has been drastically overblown. I don't know anyone who's gotten an iPhone 4 who has experienced this problem, and in fact it's a tiny percentage of phones that have it. So what's really funny is how quickly and easily people are ready to bash Apple as a complete failure over one issue that affects relatively few of its customers.

And for the record, before I get accused of being a fanboy, my phone is a Blackberry.

Actually the signal

Actually the signal degradation problem occurs on every single iPhone... its a physical hardware problem and they were all built the same way. They all have the same flaw. I will agree that it is overblown because of the semi-ridiculous way that you have to hold it in order to cause the problem. I also don't own an iPhone, but I would if it were to go to a better carrier (i.e. Verizon). However, Apple is taking a beating, and I believe rightfully so, because they won't just admit it. They say that there is nothing wrong, but then give away free bumpers? This seems contradictory to me.

Let's straighten a few things out here

The misinformation that continues to spew out of the so-called analysts is frightening. Are you so closely tied to Apple or Google that you cannot give an objective opinion, or do you just not know what you are talking about?

First, why is this article even news? Microsoft unveiled their application deployment strategy in March. No "side-loading" or deployment outside of the Marketplace DAY ONE. But enterprise deployment via SCCM is in the roadmap and will be deployed over the air when ready.

Second, the Windows Phone 7 platform is far more enterprise-friendly than anything else out there except BlackBerry and old Windows Mobile, for the moment. Show me a large enterprise that has adopted Android or iPhone for anything more than email. And Kate W, you are completely wrong. I know of several very large enterprises that will be rolling out 7 next year. This is not version 1.0, it is Phone "7" and is based on CE and ActiveSync, which have been in the enterprise for ages.

Why do you and others keep stating that Windows Phone 7 does not support multitasking? You try to make it appear that this platform is as bad as old iPhone, and this is completely untrue. The reality is that the OS is the most advanced multi-tasking and multi-threading platform out there. Third party developers just don't have access to run their apps in the background on DAY ONE. But users will be able to play music and apps at the same time. And apps hibernate in the background until the system has to shut them down to gather resources, which is not likely. Meaning that you can move seamlessly between apps most of the time.

The best feature that no one is talking about is XBox Live. Just wait until you can play XBox games on your phone.

Please be more diligent with your research if you want to write articles!

get your facts straight

Great to see MSFT employees jump on this thread and respond from within the bubble of not having a true grasp of what the competition has..i say this because i used to be on of them ;)

So lets look at Iphone 4's enterprise readiness

1) Full device encryption (always on)..Wp7 does not have it

2) IOS4 adds hooks for 3rd party device management vendors to now do OTA management of iphones...Wp7 nothing (Mobile Iron, Sybase, Good Technologies all now support IOS)

3) Enterprise app distribution- as part of the same DM hooks in IOS4, 3rd party companies can also do OTA and tethered corporate app distribution outside of the main consumer app store (Companies like Ondeego are enabling this)

4) Exchange 2010 Support- Iphone 4 does threaded/conversation view, and Exchange server search. WP7 does not

5) And if you want 3rd party software that doesn't fit in the Silverlight/XNA, .net App development model for Wp7..good luck

Wrongo

Actually, I'm a long time industry analyst and consultant. I am an expert developer and architect on Windows Moile, iPhone, Android, and BlackBerry. I am excited about Microsoft's new innovations as it will help to continue to move the mobile industry forward. Competition is a GREAT thing! We will ALL benefit! Just not sure why you Apple or Google fanboys think you're going to be the only game in town.

Query regarding Google

After a day, why is this article still the top search item in Google. It was the same with The Register article on the same subject, although that stayed at the top spot for 3 days! Don't get me started on that Infoworld article!!!

I find it bizarre, as larger and more widely read sites such as Gizmodo and Engadget hardly get a showing when they have a WP7 article - OH WAIT - it's because their articles have been positive about WP7.

Serious faults with Windows Phone 7

No enterprise is going to touch Windows Phone 7.

Avoid version one of anything.

Windows Phone 7 has very serious shortcomings.

The 'Windows Rights Management Services', that controls who can or can't read Office documents, will be broken at release time.

The Sockets API for networking has not been finished. The compass and video camera APIs are also not yet finished, despite compass and video camera being compulsory hardware features. It means developers can't write apps to take advantage of the hardware that is on the phone.

Microsoft doesn't want to delay Windows Phone 7, and will release it anyway, warts and all, incomplete and half-baked.

and apple is un-baked. no

and apple is un-baked. no signal, proximity sensor malfunctioning, yellow spots on the display.