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Microsoft shows how to mis-manage email loss
- TAGS:database, e-mail, email, enterprise, failure, hotmail, Insider Content, JetBlue, Microsoft, SQL Server
- IT TOPICS:Cloud Computing, Data Center, Enterprise Apps, Management, Security, Servers, Servers & NOSes, Storage, Web Apps, Windows
What can we learn from the recent Hotmail data loss? How can you prevent a similar problem with your organization's enterprise email system?
By Richi Jennings. January 4, 2011.
You may have heard that Microsoft's Hotmail service lost the email of more than 17,000 users last week -- including small businesses who rely on Hotmail, many of whom pay for the privilege. What can enterprise IT shops learn from this experience? How can you prevent a similar multi-day outage in your organization? Let's discuss, in The Long View...
This email outage was ugly. Thousands of users ended the year missing huge chunks of their personal email corpora. And it's taken at least four days to resolve the problem.
Imagine if this happened in your organization. How would you cope? How could you reduce the time-to-fix from four days to something far shorter? How could you avoid losing the confidence of your users and the organization's management?
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