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Sharky

Shark Tank

Unclear on the whole 'push' concept

This IT pilot fish really appreciates software installations that can be pushed out to users over the network -- mainly because they prevent techs from having to physically go to each workstation.

"However, I just got an email from an antivirus vendor, on the subject 'Minimum Push Installation Requirements, Windows 7,' which challenges that concept," fish says.

"The directions start out with a warning: 'Important: Once deployment is complete, you must restore your original settings,' then proceeds to give five steps -- going to the control panel and starting these services, changing network settings, firewall settings, UAC controls, etc.

"Then once those steps are completed, you can push the software from the server to the client.

"And then you have to go back to the workstation and undo those first five steps to put the security settings back to an acceptable level.

"But the best was the last line: 'If that fails, you can do a manual install by going to the client, browsing to the update location on the server, and then running setup.exe.'"

Push your story over the network to Sharky. Send your true tale of IT life to me at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

The Best of Shark Tank includes more than 70 tales of IT woe submitted by you, our readers, since 1999. Which all goes to prove, conclusively, that hapless users and idiotic bosses are indeed worldwide phenomena. Free registration is all that's needed to download The Best of Shark Tank (PDF).

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