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Sharky

Shark Tank

You'd think it must come from SOMEWHERE, but no...

This pilot fish was a power user for years and after years of database course work has finally made the jump into IT at an electrical products distributor. His job: Improve the company's business-intelligence capabilities.

"Our business system is based on IBM's U2 multi-value database design, is very difficult to normalize and often requires support from the vendor," fish says.

"There's an existing canned report that provides productivity reports for our product distribution center, and I need to identify what files that data is coming from to integrate that data into our data warehouse.

"After weeks of messaging back and forth, the IT support person insists the data points used for that report are not available. 'Writing a report on this file is impossible,' he told me. Huh?"

The Shark Tank is impossible without true tales of IT life. So send me your story at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

The Best of Shark Tank includes more than 70 tales of IT woe submitted by you, our readers, since 1999. Which all goes to prove, conclusively, that hapless users and idiotic bosses are indeed worldwide phenomena. Free registration is all that's needed to download The Best of Shark Tank (PDF).

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