New year, same old users
- TAGS:help desk
- IT TOPICS:Applications, Management
Help desk pilot fish fields a call from a user:
Fish: Hello, this is the help desk. Can I get your name please?
User: "I cannot log into your system."
Fish: Yes, ma'am, can I get your name first?
Customer: "I cannot log into your system."
Fish: Which system?
Customer: "Your system."
Sighs fish, "The conversation did not get any better from there..."
Make it a happy New Year for Sharky by sending me your true tale of IT life at sharky@computerworld.com. You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.
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