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John Brandon's picture
John Brandon

Web 2.0 Watcher

When will Apple finally get into the Web?

Apple is one of the least Web-enabled companies around. At a (not-so)-secret music event to be held tomorrow in San Francisco, they will probably announce yet another desktop-bound application (likely called iTunes 8) that groups similar songs automatically with an all-you-can-eat subscription service, along with another new round of iPod devices.

Okay, but how about iTunes for the Web? How about a service that lets you buy songs and play them from the Web, store your entire music collection online, and sync with your iPod?

Let's call it iTunes XX, because Apple doesn't seem to be into the Web like other companies. They are essentially a hardware and desktop software company, but have lagged well behind Google, Amazon, and even Microsoft in delivering really viable Web applications.

Meanwhile, their MobileMe service has been plagued by constant problems. Steve Jobs even admitted that it was a botched launch, saying "the MobileMe launch clearly demonstrates that we have more to learn about Internet services." GigaOm says Apple has a long way to go with their infrastructure before they can really make the move to Web 2.0. As one of the premier tech companies, no one seems to notice that they are still operating like it is 2003 in terms of their Web offerings.

One way to jumpstart their Web services: they could follow the Yahoo and Google model and acquire companies that have this figured out, even though they rarely do acquisitions. Maybe start with Pandora and retool it into some sort of music recommendation engine (they certainly have the support of the music industry), a move like that would quickly build up their Internet credibility.

Another idea would be to do a real Apple Labs. I know, they never pre-announce products. But the Web is different, there is a community aspect. Apple can benefit greatly from the legions of users who would test Web apps. Adobe has pulled this off - they release early versions of research projects to build momentum for them while keeping their mainline desktop apps under lock and key.

But what they really need to do is just get moving on Web development. Turn Apple into a company that is as innovative on the Web as they are on the desktop and with hardware. Until they figure out the Web, they may never truly attract the massive, Microsoft-sized audience they crave.

 

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What People Are Saying

Which of the three companies

Which of the three companies that you claim have "got it right" allow you to store 120 GB of music?

You dont need to store the

You dont need to store the same songs seperately for everyone. You must work for apple. This is so basic... give people access to their music anywhere. Get rid of these desktop apps!

I'm not so sure about that

I don't see why I would want them on the web.

1) 90% of my library are from my own CDs and LPs. They don't exist in iTunes. Some of the LPs never have even been seen as CDs. So why would I rip them and put them into the cloud, just to have done that?

2) And this seems so inefficient. To put them on a CD or on an iPod because I want to play them where there isn't an internet connection, I'd have to download them again?

This feels like a comment from a subscription-mode user instead of ownership-mode user. Maybe I'm just technologically outdated, but I want to retain access to the documents I own. I see no benefit to putting these files in the cloud -- and it actually hurts the Apple business model because some might feel that they no longer need the iPod to make their music portable.

brillant article

Good shot!!! from an Apple fan......