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IT Blogwatch

A Daily Digest of IT Blogs from Richi Jennings

BlackBerry Storm vs. iPhone: FIGHT!

In Friday's IT Blogwatch, Richi Jennings watches the reviews of the new BlackBerry Storm, and the "inevitable" iPhone comparisons. Not to mention Somalia...

Matt Hamblen reports:

BlackBerry BoldDespite the sluggish economy, Verizon Wireless Inc. predicts that sales of the BlackBerry Storm will be strong. The device goes on sale Friday for $200 after rebate ... has features that will appeal to both consumers and large business users ... e-mail and messaging capabilities using a touch-screen keypad in both portrait and landscape views -- capabilities made possible by an accelerometer ... GPS capabilities, including voice-activated driving directions and mapping ... uses the familiar BlackBerry Enterprise Server, which provides management and security functions, including the ability to remotely wipe data off a lost machine.
...
The Storm is 4.4 by 2.4 by 0.55 inches in size, and it weighs 5.46 oz. It has a 3.2-megapixel camera that can be used to record still images and video. The removable and rechargeable lithium-cell battery provides six hours of talk time and 15 days of standby time. The device also supports Bluetooth 2.0 ... 3.25 in., 480- by 360-pixel display ... 3.5mm headphone jack.
...
Comparisons to Apple Inc.'s iPhone 3G will be inevitable.more


So, Joshua Topolsky bows to the inevitable:

The Storm ... adds innovations like a clickable display, and comes packed with RIM's legendary email and messaging services. Mainlined into the biggest (and some say best) network in the States, the Storm is an almost deafening blast to the [iPhone] at first glance.
...
The Storm is a striking device. From the second you lay eyes on it, it's clear that a lot of time and care went into crafting this phone ... communicates an understated class ... The touchscreen is where most of the attention on this phone will be focused ... utilizes a completely unique "click" technology called SurePress which actually allows you to click the screen down like a mouse button.
...
[But] the operating system used on this phone is almost identical to previous BlackBerry OSs ... the company has added touch and multitouch functionality to take the place of trackball movements ... not custom built for touch navigation ... the feeling is that you're never completely in charge of the phone ... we were constantly frustrated by the staggering, laggy movement when trying to type with any speed.more


But Matt Buchanan is less impressed:

It's hard to overstate how important the BlackBerry Storm is to RIM and Verizon. It's RIM's bold effort to fend off the iPhone and Verizon's best hope for a star handset that draws people in, or at least keeps them from bailing ... It's good—RIM clearly put a lot of thought into the design. But I think it fall short of what they were aiming for, and ultimately what all the hype is driving people to expect.
...
It's surprisingly heavy ... It feels thick, too, thicker than it actually is, because of its squarish shape ... On the other hand though, all this substance also makes the Storm feel really robust ... No Wi-Fi is a bummer, even with Verizon's fantastic 3G network, 'cause not even it penetrates everywhere.
...
The Storm needed a little bit longer in the oven—I had lotsa lock-ups and crashes over the last two days with it. Lag was all over the place, which is a cardinal sin with a touch-based UI. It really needs to be more stable. I wonder how long before there's a software update, 'cause it needs one badly.more


James "jk" Kendrick runs with it:

We've seen a good run on hot smartphones being released since the iPhone 3G. The T-Mobile G1 was introduced recently as the first Android-based smartphone and RIM has been releasing Blackberry models every few days, at least that's what it seems like. One of the most anxiously awaited smartphones is the Blackberry Storm as it takes a path RIM has never taken before, and that's to shed the physical keyboard.
...
Quad-band: 850/900/1800/1900 MHz GSM/GPRS/EDGE; Single-band: 2100 MHz UMTS/HSPA; Dual-band: 800/1900 Mhz CDMA/ EVDO Rev A ... Wow, that's about everything and as you can see the Storm is packed with just about everything you can put in a phone with the exception of WiFi. Yes, there is no WiFi in the Storm, a fact that will turn off some folks who depend on WiFi for data connection ... surprising to find that Verizon is touting right in the box that the Storm can be used with DUN to tether to a laptop to provide 3G connectivity.
...
We've only had the Storm in hand for a few hours but so far it's easy to state that the Storm is the best Blackberry we have used to date ... gotta have a Crackberry fix, you know.more


S.E. Kramer agrees:

The Storm isn't just some wanna-be, rip-off iPhone. At its core, it's just like every other BlackBerry. This will be important for business clients.
...
Instead of comparing the Storm to the iPhone and whining grumpilly about the Storm's lack of multi-touch, consumers will compare it to other BlackBerries. And when they do, they may find that they like what they see: A big, fun to use touchscreen, a 3.2MP camera that takes video and has a bright flash, a respectable Web browser and a typing system that really works.more


Kevin Michaluk videos the obligatory unboxing:

w00t! It has happened!! I flew down to NYC to pick up my Storm in person, and as I post this, just landed at home a few hours ago ... we have the Verizon BlackBerry Storm Unboxing, both with video and photos. We even throw a quick side by side comparison of the Storm to the Curve 8900 in there.
...
I know video unboxings are a little pointless to some of you, but for a much-anticipated device like the Verizon BlackBerry Storm it seems completely necessary.more


Meanwhile, Tom Reestman counts the pennies:

Everyone talks about it costing $200 in the U.S. with a two-year Verizon contract, but the real cost is $250. That’s what they’ll take from you, that’s what you’ll see coming out of your bank account, and that’s what’s gonna be on your receipt. Afterwards, if you tackle the paperwork and wait a month or two, they’ll send you a $50 debit card in the mail.

Data/Voice plans appear on a par with AT&T and others (around $70/month), but keep in mind the visual voice mail Verizon offers is an additional $3 a month. Turn by turn directions are available, but that’s another $10 a month.more


And finally...

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Other Computerworld bloggers:

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Richi Jennings is an independent analyst/adviser/consultant, specializing in blogging, email, and spam. A 23 year, cross-functional IT veteran, he is also an analyst at Ferris Research. You can follow him on Twitter, pretend to be Richi's friend on Facebook, or just use boring old email: blogwatch@richi.co.uk.

Previously in IT Blogwatch:

What People Are Saying

iphone Vs Blackberry Storm

Need your Help! Have a blanket question – My wife and I have Verizon Blackberry Storm (Touch Screen) Cell phones. We are very unhappy with all the bugs. My question to those who have Storms as well as those who have iPhones – Should I bite the bullet and pay to get out of my contract (18 months left) and switch to an iphone or stay with the Blackberry and whether the “Storm” so to speak?

Blackberry Storm on Verizon vs iPhone 3G on AT&T

Getting Started - With the iPhone, I plugged in my ActiveSync settings into the phone and I was on my way. With the Blackberry Storm, I needed to put up a virtual Windows 2003 Server to run BES (or BPS - whatever they call it) since it doesn't run natively on Windows 2008. I needed to create a separate user account and set permissions. This was all a major PIA and cost me a few hours. RIM gave me a free tech support instance as well as a free BES user license so I can't complain too much now that everything works.

Network - Having Verizon is a big plus. AT&T was giving me way too many dropped calls. This was the main reason I switched. I mean come on people, I don't care how many bells and whistles a phone has. If I can't hold a call on a "phone", what the hell is the point?

Call Quality - AT&T has a slight edge here with GSM over CDMA. I'm pretty particular and it may not be noticeable to most.

Phone RF noise - The RF noise emitted from the iPhone 3G gets into all my audio equipment (phones, amps, etc). The Storm doesn't seem to affect anything.

Messaging - The iPhone interface is pretty, but that's where the fun ends. The Storm has one place where I can see my text messages, instant messages, missed calls, sent and received emails, and in my case voicemails since I get my voicemails as wav files in email. Also, AIM will stay logged in all the time in the background. As an aside, multiple apps can run in the background on the Storm. Also, the predictive typing is better on the Storm. No more accidentally storing the wrong word in the dictionary. And finally, copy and paste on the Storm is a great feature that's missing on the iPhone!

YouTube - The interface in the Storm is not as pretty as the iPhone, but just as functional. I had to dig a bit to find this app.

Navigation - Telenav ($10 a month) rocks with turn-by-turn directions, voice guidance, and voice input! The iPhone with Google Maps is a joke in this category.

Voice Dialing - This is a nice feature on the Storm!

Calendar and Contacts - I'd say it's close here. Both devices seem adequate.

Picture Viewing - The iPhone is great with the zoom pinch gestures and moving between pictures! The Storm needs some work here.

Camera - The Storm has a 3.2 MP camera with flash. The iPhone has a 2 MP with no flash - what??? Very disappointing for the iPhone. The Storm also has a video recorder built in. Nice!

Browser - The Storm browser works for most of my daily needs. I also tried Opera Mini which is also just okay. The iPhone browser, on the other hand, is fantastic! The speed on both networks (EVDO vs 3G) seems good.

Music - Haven't done too much with it. Seems adequate. Although, if I were looking for primarily a media player, the Storm would not be my first choice.

Storage - The Storm has a removable media card although it's in a stupid place (behind the battery). I could get the 16GB card but for now 8GB is fine. Changing your mind on the iPhone size means changing your phone.

App Center - The iPhone has the huge edge here. No more Line Rider or Zippo Lighter. In all seriousness, I did like the Mint.com app, so that will be a loss. There were a few other cool apps, but mostly it was nonsense that I could do without.

User Interface - The iPhone interface just looks better and responds better in most aspects. The Storm is sluggish when scrolling around graphics or pictures. Although, typing on the Storm seems pretty responsive most of the time, especially when compared to Windows Mobile smartphones.

Reliability - I've noticed a few crashes on the Storm so far. I know there's a new firmware version coming out soon. Hopefully that will address some of the bugs. The iPhone crashes seemed to happen frequently also. This is without jailbreaking and a minimal amount of apps. Both phones recover with a reset.

Jake Persofsky
Insperia, Inc
http://www.insperia.com

Blackberry Storm on Verizon vs iPhone 3G on AT&T

Getting Started - With the iPhone, I plugged in my ActiveSync settings into the phone and I was on my way. With the Blackberry Storm, I needed to put up a virtual Windows 2003 Server to run BES (or BPS - whatever they call it) since it doesn't run natively on Windows 2008. I needed to create a separate user account and set permissions. This was all a major PIA and cost me a few hours. RIM gave me a free tech support instance as well as a free BES user license so I can't complain too much now that everything works.

Network - Having Verizon is a big plus. AT&T was giving me way too many dropped calls. This was the main reason I switched. I mean come on people, I don't care how many bells and whistles a phone has. If I can't hold a call on a "phone", what the hell is the point?

Call Quality - AT&T has a slight edge here with GSM over CDMA. I'm pretty particular and it may not be noticeable to most.

Phone RF noise - The RF noise emitted from the iPhone 3G gets into all my audio equipment (phones, amps, etc). The Storm doesn't seem to affect anything.

Messaging - The iPhone interface is pretty, but that's where the fun ends. The Storm has one place where I can see my text messages, instant messages, missed calls, sent and received emails, and in my case voicemails since I get my voicemails as wav files in email. Also, AIM will stay logged in all the time in the background. As an aside, multiple apps can run in the background on the Storm. Also, the predictive typing is better on the Storm. No more accidentally storing the wrong word in the dictionary. And finally, copy and paste on the Storm is a great feature that's missing on the iPhone!

YouTube - The interface in the Storm is not as pretty as the iPhone, but just as functional. I had to dig a bit to find this app.

Navigation - Telenav ($10 a month) rocks with turn-by-turn directions, voice guidance, and voice input! The iPhone with Google Maps is a joke in this category.

Voice Dialing - This is a nice feature on the Storm!

Calendar and Contacts - I'd say it's close here. Both devices seem adequate.

Picture Viewing - The iPhone is great with the zoom pinch gestures and moving between pictures! The Storm needs some work here.

Camera - The Storm has a 3.2 MP camera with flash. The iPhone has a 2 MP with no flash - what??? Very disappointing for the iPhone. The Storm also has a video recorder built in. Nice!

Browser - The Storm browser works for most of my daily needs. I also tried Opera Mini which is also just okay. The iPhone browser, on the other hand, is fantastic! The speed on both networks (EVDO vs 3G) seems good.

Music - Haven't done too much with it. Seems adequate. Although, if I were looking for primarily a media player, the Storm would not be my first choice.

Storage - The Storm has a removable media card although it's in a stupid place (behind the battery). I could get the 16GB card but for now 8GB is fine. Changing your mind on the iPhone size means changing your phone.

App Center - The iPhone has the huge edge here. No more Line Rider or Zippo Lighter. In all seriousness, I did like the Mint.com app, so that will be a loss. There were a few other cool apps, but mostly it was nonsense that I could do without.

User Interface - The iPhone interface just looks better and responds better in most aspects. The Storm is sluggish when scrolling around graphics or pictures. Although, typing on the Storm seems pretty responsive most of the time, especially when compared to Windows Mobile smartphones.

Reliability - I've noticed a few crashes on the Storm so far. I know there's a new firmware version coming out soon. Hopefully that will address some of the bugs. The iPhone crashes seemed to happen frequently also. This is without jailbreaking and a minimal amount of apps. Both phones recover with a reset.

Jake Persofsky
Insperia, Inc
http://www.insperia.com

I like it...

I have my Storm for not even a week now and no problems. Sure, you need to get used to the typing, but after two days, I can type faster and better than with my ipod touch. I never experienced any bugs or problems yet - so I don't know about what so many people are talking. And yes, I had AT&T before and the network is horrible, dropped calls all time, no delivered messages, not reachable in the middle of the city. With verizon: no problem. And the missing WiFi - who needs this if you have a great data plan anyway??? And don't talk about the reception - there is also no WiFi in the middle of nowhere... and if you have WiFi in a coffee shop you most likely have also reception... And it is true, the bills from AT&T are a joke, change all the time and you get charged for things you don't even know what it is. Anyway, you cannot compare a fun phone like the iphone to a business phone like the blackberry. They both have advantages and disadvantages. However, I prefer a good network with a great data plan and consistent billing and therefore, I prefer the storm. I love it and I am sure it will mature...

I just returned 2 Storms.

I just returned 2 Storms. They are Mac nightmares. Syncing was a constant disaster with Pocket Mac. Contacts and calendar entries were duplicated and triplicated on every sync. This is a reported problem with no solution. Any device software updates have to be made on a PC.

If you have a Mac -- STAY AWAY!

My "Aww, poor baby" story

I am very upset that Verizon only provided 27 new Blackberry Storm phones to my local store on its release date. My name was placed on a waiting list before the release and that didn't make a difference. I was told there were 50 people lined-up for this new phone at 7am and only 27 received them. Why? Why would Verizon provide so few when Verizon had a waiting list for them? Doesn't Verizon think I, and perhaps others, considered switching to ATT to get the iPhone out of frustration and disappointment due to their lack of proper preparation? Doesn't Verizon think that management arrogance could lead to future problems at Verizon similar to what Ford, GM and Chrysler are experiencing now? I have never bought a GM and don't expect to. I can't imagine ever buying a Ford again what I went through with their product and service. I will never buy a Dell computer again for what they put me through. I stopped shopping at Circuit City, Vons and Ralphs grocery stores due to their bad management decisions. Doesn't Verizon think that people talk about their experiences and decide to go elsewhere? Verizon is at a critical transition point in my mind and Verizon needs to respond. So there you have it, my "Aww, poor baby" story. I will wait for the Storm to come back in stock and give it a try.

Seems like the problem lies

Seems like the problem lies with you my friend.

get a life, you have too

get a life, you have too much time on your hands.

Or...

Alternatively, "Anonymous" could learn some manners.

Happy thanksgiving!

I work for Verizon and if

I work for Verizon and if you really feel that way go to www.verizonwirelesssurvey.com and fill out a survey all of top leaders view comments left by you our most important asset.