Shark Tank

The financial institution where this pilot fish works is moving to a new disaster recovery site, and that means arranging the transfer of several financial-market data servers -- which could take months.

July 24, 2014 6:00 AM EDT

This local bank has an old-fashioned two-story lobby and its own mainframe upstairs -- and a disaster waiting to happen.

July 23, 2014 6:00 AM EDT

This medical supply company has a number of older, less tech-savvy users. But how many ways are there to misunderstand "click on the Start button"?

July 22, 2014 6:00 AM EDT

It's been a long, hard effort, but this pilot fish's organization has finally managed to get rid of all its Windows XP computers -- almost. Now how to get rid of that last one-tenth of 1 percent?

July 21, 2014 6:00 AM EDT

Pilot fish is tasked with fixing a critical new system, and he's getting no help from the vendors. But when he tries a different approach, he's still getting no help -- but with a different response.

July 18, 2014 6:00 AM EDT

This company auto-generates and sends out faxes to a large number of its vendors and clients. But in a rack with dozens of fax modems, individual modems keep failing randomly -- and no one knows why.

July 17, 2014 6:00 AM EDT

This pilot fish is a contractor at a military base, working on some very cool fire-control systems for tanks. But when he spots something obviously wrong during a live-fire test, he can't get the firing-range commander's attention.

July 16, 2014 6:00 AM EDT

This office needs an expedient way to send documents to another office in the same building. Just one catch: It can't use fax or email.

July 15, 2014 6:00 AM EDT

This non-IT pilot fish who works for an air-conditioning equipment distributor has to head into the office on Saturday morning to pick up a part for a customer -- and there he finds the IT guys, who have racks full of servers to move.

July 14, 2014 6:00 AM EDT

This group of climate modelers needs a big server, and the group's manager needs a new laptop. Both requests go into the same system at the same time. What could possibly go wrong?

July 11, 2014 6:00 AM EDT
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