Shark Tank

This medical supply company has a number of older, less tech-savvy users. But how many ways are there to misunderstand "click on the Start button"?

July 22, 2014 6:00 AM EDT

It's been a long, hard effort, but this pilot fish's organization has finally managed to get rid of all its Windows XP computers -- almost. Now how to get rid of that last one-tenth of 1 percent?

July 21, 2014 6:00 AM EDT

Pilot fish is tasked with fixing a critical new system, and he's getting no help from the vendors. But when he tries a different approach, he's still getting no help -- but with a different response.

July 18, 2014 6:00 AM EDT

This company auto-generates and sends out faxes to a large number of its vendors and clients. But in a rack with dozens of fax modems, individual modems keep failing randomly -- and no one knows why.

July 17, 2014 6:00 AM EDT

This pilot fish is a contractor at a military base, working on some very cool fire-control systems for tanks. But when he spots something obviously wrong during a live-fire test, he can't get the firing-range commander's attention.

July 16, 2014 6:00 AM EDT

This office needs an expedient way to send documents to another office in the same building. Just one catch: It can't use fax or email.

July 15, 2014 6:00 AM EDT

This non-IT pilot fish who works for an air-conditioning equipment distributor has to head into the office on Saturday morning to pick up a part for a customer -- and there he finds the IT guys, who have racks full of servers to move.

July 14, 2014 6:00 AM EDT

This group of climate modelers needs a big server, and the group's manager needs a new laptop. Both requests go into the same system at the same time. What could possibly go wrong?

July 11, 2014 6:00 AM EDT

Computer operator at a big university is headed across campus to print payroll checks. But as she's leaving the main campus parking lot, the security guard warns her that she probably won't be able to come back.

July 10, 2014 6:00 AM EDT

Pilot fish takes a job as the solo IT guy at this small company. His mandate from management: Get things working right -- and money isn't an issue.

July 09, 2014 6:00 AM EDT
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