This jewelry store keeps reporting that its employees can't connect to the Internet -- and this field engineer pilot fish keeps getting sent out by the telco to fix the problem.
Pilot fish is trying to help a woman who runs a daycare center -- and since all she wants to do is publish a 30-page online handbook for parents, how hard will that be?
This college's main computer facility is located in one building's basement, which normally is not a problem -- until the day a nearby water main breaks.
This systems analyst pilot fish is trying to keep things working at a manufacturing plant in the southern U.S. -- and management isn't making it easy.
The financial institution where this pilot fish works is moving to a new disaster recovery site, and that means arranging the transfer of several financial-market data servers -- which could take months.
This local bank has an old-fashioned two-story lobby and its own mainframe upstairs -- and a disaster waiting to happen.
This medical supply company has a number of older, less tech-savvy users. But how many ways are there to misunderstand "click on the Start button"?
It's been a long, hard effort, but this pilot fish's organization has finally managed to get rid of all its Windows XP computers -- almost. Now how to get rid of that last one-tenth of 1 percent?
Pilot fish is tasked with fixing a critical new system, and he's getting no help from the vendors. But when he tries a different approach, he's still getting no help -- but with a different response.
This company auto-generates and sends out faxes to a large number of its vendors and clients. But in a rack with dozens of fax modems, individual modems keep failing randomly -- and no one knows why.
Clueless Consultants? Bungling Bosses? Useless Users?Tell me your tale. If it gets published, you get a sharp Shark shirt.
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