September 14, 2008 - 2:47 A.M.
Video: The burning itSMF question
- TAGS:itSMF, service management
- IT TOPICS:Enterprise Apps, Management
I was at the IT Service Management Forum USA's Fusion '08 conference in San Francisco earlier this week to moderate a couple of riveting panel discussions. I tried to keep my mind on the important business of service management, but I couldn't seem to let go of a nagging question: Why does the IT Service Management Forum render its acronym as "itSMF," with the "it" in lower-case italics?
To find out, I walked up to random attendees at the conference to get their thoughts on the matter. A couple of them looked like they were ready to reach for the pepper spray, but most of them were good sports. Take a look.
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