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John Brandon's picture
John Brandon

Web 2.0 Watcher

Google changes Chrome EULA over privacy concerns

Within seconds of me posting about privacy concerns and other fixes in Chrome, I discovered that Google has now removed the clause where that said they could look under your bed, run DNA tests on your spouse, and inspect behind the ears of your kids after a bath. Or maybe it was just something about: they could collect and store you private data and re-distribute it.

I obviously know my posts had nothing to do with it, or that these other stories elicited much of a response. I do suspect that a debate on Slashdot fueled some speculation at Google about how much information the company can collect about you and your online travails.

I still remember the day I found my Google history. Not the one that is on Firefox, which I know I can delete at any time. And not the one that Windows maintains in recent documents, which is sometimes connected to my Web visits if I open a doc or photo. No, I mean this one: www.google.com/psearch. I'm sure I opted-in of this search history at some point, probably when I signed up for Google Desktop. I don't remember specifically agreeing to having Google remember every site I have ever visited. So, there I was, clicking through links from two years ago. I don't have anything to hide, and even if I did I'd use a proxy server, but it was a mouth-gapping-wide moment that my URLs were even there.

Google has a "history" of their own in getting remarkably aggressive about the data they store about you and what you do on the Web. They have also been taken to task on Street View privacy issues, and it has always been a awkward seeing ads in my Gmail window that relate to my private e-mails.

The main issue with the Chrome end-user license agreement seems to be this: the company can use the information with other companies for syndication. I guess that means, what I am typing right now could be re-sold when it posts at Web 2.0 Watcher, and possibly generate more revenue for someone. Google says they are removing that language and the change is retroactive to anyone who has ever downloaded Chrome.

Fortunately, the company also has a history of correcting their mistakes. This makes them either a bit sheepish ("Oops, sorry, let's just correct that for ya, okay?"), bold enough to try something new but smart enough to correct it right away, somewhat blind to what end-users are really going to accept, or maybe just testing the waters and ready with a Plan B in their back pocket anytime something goes wrong.

I like to contrast this with what most companies do. There's usually a process where the company defends what they did, slowly admits a few minor issues, and then secretly corrects the problem if enough people complain. Apple is usually pretty good at admitting mistakes.

Chrome is off to a good start, but I have to admit that I keep going back to Firefox. Not because of privacy issues. For now, it's because I am too lazy to set up my default home pages.

(Side note: I do like one Chrome feature I found today. When you right-click on a link in a list of search results, there's an option to copy the link. In FF, when you do that, it copies the Google cache of the search listing. So this is an example where Chrome is smart enough to read the search results and copy the actual URL, which is a great example of what I think will distinguish Chrome from every other browser.)


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Ok but what about the GOOGLE Terms of Service

http://www.groovypost.com/howto/security/how-to-lose-face-with-google-picasa-literally/

Must read

EULA for Picasa stinks as well - which was first?

Well, I do hope they go back and change the EULA for PIcasa as well. I was trying to install Picasa 2 and thought of looking through the EULA - since the Chrome EULA made such a fuss. That means all photos, videos, pictures I post there - whether I classify them as public or private - are Google's property to deal with per their discretion. I do hope your website gets these clauses rescinded as well!

Here's the text there hidden away in section 11 (quite a few page downs from where they start):

11. Content licence from you

11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This licence is for the sole purpose of enabling Google to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.

11.2 You agree that this licence includes a right for Google to make such Content available to other companies, organizations or individuals with whom Google has relationships for the provision of syndicated services, and to use such Content in connection with the provision of those services.

Uninstall Comments

I installed Chrome at work the other day, and I read the EULA. I'm looking forward to Chrome being more polished and full featured. Anyway I uninstalled it from work, because I didn't have permission to install it anyway, and google asked why. I pointed out a few places that need polish, and then I told them that paragraph 11 in the EULA was totally unacceptable. And now they've changed it. Cool.

Can you imagine MS changing a EULA to reduce their rights and improve mine? Tonight I'm installing it at home. Google wins me over again.

Google now MOST untrusted web company: do you agree?

In one fell swoop, in one hit, Google has become the most untrusted 
web company, because of their Hitler/Stalin-like EULA clause where the asserted the right to own everything that you type into Chrome.

The fact that they corrected it, under pressure, means nothing.

What matters is that they attempted it in the first place.

Don't give me that stuff about copying the EULA from somewhere else.

I prepare contracts. The fact that that clause in the EULA existed somewhere else, means ... it exists in another Google EULA. It means 
it's within Google's mode of operation to do that sort of thing.

In my mind, you are now THE MOST UNTRUSTED web company. Seriously, who 
else is there that would be more untrustworthy?

Microsoft? They haven't done anything that I know of to steal MY data. 
Apple, nothing in this area so far. Sure, Microsoft does detestable 
things with their OS, but that has not extended to stealing my data.

Google can give explanations that the EULA was copied from another EULA, but that in itself says that the clause exists in another Google 
EULA. So explain that, Google.

Google is Evil

Google came with its popular slogan Don't Be Evil we all know was to target Microsoft. But today when Google has become a top IT company its more Evil than Microsoft has ever been. Time has come that Google Follow their own slogan or change it to We are Evil.

It's ok! They'll use your

It's ok! They'll use your confidential business information and your personal habits and your DNA code, but they'll only use them to target ads at you and it'll totally be kept within the marketing department. They're not evil! They said so! http://notnews.today.com/?p=57