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Michael Horowitz's picture
Michael Horowitz

Defensive Computing

Combining hard disk passwords with power-on passwords

Before discussing the down side of hard disk passwords, I'd like to point out one more advantage.

Some laptops, such as ThinkPads, add a two-for-one bonus. That is, you can enter a single password at startup and have it serve as both the hard disk password and the power-on password. Thus, you can employ both security schemes and, when the password for each is the same, you only have to enter that password once.

On a ThinkPad, the BIOS seems to ask for the power-on password initially and after getting a valid one, it automatically passes that password downstream to the next security mechanism, the hard disk. Thus, simply by entering a single password at boot-up, you get two different and independent security protections. Pretty good deal. I can't help but think how easy this is every time I hear about a stolen laptop containing personal information.

Hewlett Packard refers to hard disk password protection as DriveLock. Some searching of their site shows that at least some of their computers have offered this feature. And, like ThinkPads, if the power-on password and DriveLock password are the same, you only need to enter the password once.

However, HP may have discontinued DriveLock in their current machines. I checked the specs on some new laptops and found no mention of it. Their page What makes a great notebook PC? has a security section which makes no mention of hard disk passwords. I'll try to contact HP and other computer vendors to see where things stand at the moment.
 
Hard disk passwords make the most sense for laptop computers which are more likely to be lost or stolen than large towers.

While a random handful of computers doesn't prove much, I checked three desktop machines (a Dell Dimension E521, an IBM ThinkCentre 8183 and an IBM Intellistation E Pro 6226) and none offered hard disk passwords.

In contrast, all the ThinkPads that I've come across seem to offer it.

As for netbook computers, the MSI Wind U100 and the Asus EEE 1000 do not offer hard disk password protection. However, the Acer Aspire One, perhaps the most popular netbook of all, does offer it, but not nearly as well as ThinkPads.

For one thing, on an Aspire One, you don't just enter the password, you first have to hit the Enter key, something that is not at all obvious. Then, there's a bug in the BIOS. The password has to be entered with the caps lock key on, even though caps lock was not set when the password was initially chosen. Fortunately for me, I ran across this problem when the machine was new. Still, my heart sank when I correctly entered the password and the computer rejected it.

The third strike for Acer is their handling of both a power-on and a hard disk password. Even when both passwords are the same, you have to enter each one individually.
 
I'm just a blogger not a lab, so we can all benefit from your experiences here. Feel free to add a comment below or write to me at michaelhorowitz at gmail to pass along your experience with hard disk passwords. I especially need to hear from Mac users as to whether Macs offer this at all. I've been in contact with two reasonably techie Mac users and neither was aware of hard disk passwords, so they may not be supported.

Despite a few downsides, which I'll go over next time, hard disk passwords offer pretty good security for very little work on your part. If your computer supports it.

What People Are Saying

Hard Disk Password & Security Chip on Thinkpad R52

Indeed if the power on-password and the hard disk-password are the same then you only need to enter one password. Great!

BUT: I would like to setup a Thinkpad R fifthy-two as a public accessibel computer, where anyone can turn it on without having to enter a hard disk drive password, meaning I don't want to provide it.

Therefore I was wondering if there's a solution where the ThinkPad's security-chip could provide the hard disk password so that I can have different passwords for the hard disk and the power-on password or (my desired solution) just have the hard disk password set but its provided from the ThinkPad's security chip in the background while booting.

Does anyone know if this is possible and how to set this up?
Any answers are appreciated.

resolution and display

hi,
well i fixed my hdd problem was not that hard.i also have a display problem it seems to be stuck at 150% and no matter what i do it will not go back to normal,i can't even reset the acer to factory default or restore it to anther date,so was wondering if you may now? it never hurts to ask acer is no help at all!!
i hope you may help or send me in the right direction.

thanks,
maria

Aspire one mixed case HDD password

Regarding the acer Aspire One, the situation can be even worse when the password is typed with a mix of uppercase and lowercase letters.

If this happens, no matter if the password is typed with the correct letters, all caps, reverse caps or no caps it will refuse to work.

The solution in this case is to go back to the BIOS and change the HDD password. To do so, you will need to enter the old password and, unlike during the boot sequence, the BIOS will properly recognize it.

The new password should be typed in either all uppercase or all lowercase, then, as mentioned in the article, it needs to be typed in uppercase during the boot process.

After nearly a year, the only advice Acer gives to calling customer is still to send the netbook to them and they will unlock it for a 125$ fee.

It is totally impossible for them not to be fully aware of this bug, yet they do not disclose it to people calling their support line, and it clearly seems they turned the bug into a cash cow, unless that's what it was, from day one.

hdd for acer aspire

hi,
i just read your article about the acer and this is the problem i had now for a few months with no help from acer, but could you explain it a little more i am not to good w/computers so no sure if i can do this so maybe if you can explain just a little more easier if possible i been through so much it is just by chance i found this THANK GOD!!! so i hope you can help.

thanks,
maria

Thinkpad HD password

The Thinkpad hard drive password is foolproof. That means that if you forget your password, no one can help you -- period. Throw the drive in the trash.

not fully foolproof

I don't think it's fully foolproof. Hard disk recovery companies can break through a hard disk password.

RSS Feed?

Michael,
I was wondering why you were no longer blogging on CNET. Glad to see you found a new home.
I hope you, or ComputerWorld, plan to set up an RSS feed for it so readers can be advised when a new entry has been posted.
Doug