Much better now
- TAGS:font, monitor
- IT TOPICS:Hardware, Management
User calls to tell IT pilot fish that her monitor won't turn on.
"I ask her if the light on the front of the monitor was on," says fish. "She replied yes, it is on and green.
"I went to the user's cubicle, and it did appear that the monitor had burned out."
Fish tells user that he'll replace the monitor right away, so she takes a break while fish collects a new monitor and heads back to install it.
But when he unplugs the old monitor, he hears a loud click. He plugs it back in -- and now it works perfectly.
He puts the new monitor back in storage and closes the trouble ticket.
That's when his phone rings again. It's the user.
"I don't like this new monitor you put on my desk," she complains. "The font on it is too small."
Reports fish, "I went to her cubicle, opened a command prompt and pinged a few servers in the computer room as she watched.
"Then I closed the command prompt window. 'That looks much better,' she said.
"The power of perception never stops amazing me."
Empower Sharky by sending me your true tale of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.
Now you can post your own stories of IT ridiculousness at Shark Bait. Join today and vent your IT frustrations to people who've been there, done that.





