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Entourage for Exchange Web Services to take on Snow Leopard

During yesterday's WWDC, Apple spent some time showcasing the new Exchange capabilities of Snow Leopard.  It got a lot of ooohhhs and ahhs because it has, out of the box, free of charge, most everything Mac users will need to connect to their company's Exchange 2007 Server.

Ironically, it seems to have more functionality than Microsoft's own Entourage 2008 product. (Entourage is the Mac "equivalent" of Outlook)

Unfortunately, Entourage has never had all the functionality of Outlook on the PC.  Things like notes and tasks server synching have never worked on Entourage.   In fact, its second-class nature has been one of the factors keeping the Macintosh a second-class corporate citizen throughout the years.  

Strangely,  the day after Apple demoed Snow Leopard's revolutionary Exchange support,  Microsoft is advertising a new Entourage project called Exchange Web Services.

Entourage for Exchange Services

Microsoft lists the following improvements over traditional Entourage Exchange support:

  • Enhanced Autodiscover service to keep user account settings up to date after the account setup.
  • Synchronization between Exchange Server and Entourage 2008 Notes, Tasks, and Categories.
  • Addition of an Enable Logging (troubleshooting) preference, to log all events that can be used as diagnostic information.
  • Use of attachments in Entourage for Exchange calendar events.

If these features sound familiar, that's because Apple showcased three of these four bullet points during yesterday's show. The only feature that Apple didn't mention was the logging support.

Exchange administrators with Mac clients have been asking Microsoft for years for the same features that Outlook for PC has enjoyed. Until Apple built these features into Snow Leopard, they fell on deaf ears at Microsoft.

However,  now that there is some competition for Exchange clients,  perhaps the Mac can become a first-class citizen on the corporate network.

What People Are Saying

Some corrections

1. This project wasn't "just announced."

2. All the new, more feature-complete solutions require Exchange 2007, which has a web services interface instead of just MAPI. Exchange 2007 doesn't have a huge market share yet, so a lot of people will be mislead into thinking that Snow Leopard will work with Exchange in their organization.

3. The current version of Entourage may be a 2nd class citizen compared to Outlook, but those features it does support work pretty well.

Entourage for Exchange Web Services to take on Snow Leopard

Obviously Microsoft new something was up when Apple licensed exchange. So in a tizzy, MSFT decided to try to save their Mac cash cow and finally add the features that should have been there all along. Apple demonstrated that they were sick and tired of waiting for MSFT to provide these services for their customers. This is clearly a case of Apple standing up for it's existing customers as well as trying to drive new customers to the platform. At the same time delivering a profound statement by saying "and we can do it better"!

Except

You are leaving out the fact that this has been in development for months and in Public Beta since January.

So implying that this is some new announcement spurred by Apple is just wrong.

Snow Leopard's Exchange

Snow Leopard's Exchange Support was announced June 2008

Exchange web services

MS didn't develop these web services in a day. They either gave Apple early access to them, or Apple built them for microsoft, or microsoft heard about apple's plan and times this to steal some thunder (a day late).

So when will the improved Entourage ship

If it doesn't ship before Snow Leopard, then I probably wont bother installing it (as I wont really need it).

I need it now, as we just upgraded Exchange and disabled Webdav.

For more background...

see http://www.officeformac.com/blog/Entourage-for-Exchange-Web-Services-Beta-is-Live

We've been working with Exchange Server on this for a few years now.