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Google edges closer to offering personal health records

It appears that Google is edging closer to launching the online personal health records that it first began talking about in October. According to a new beta Google Health site, Google Health will allow users to build online health profiles for themselves, download medical records from doctors and pharmacies, get personalized health guidance and relevant news and find qualified doctors. The site, which doesn’t allow users to log-in yet, also notes that it will allow users to share health information with family or caregivers.

Google has said it became interested in personal health records after the damage to paper-based records caused by Hurricane Katrina. Google executives have described scenarios where people could store x-rays with Google Health so they would not have to have duplicate tests done when seeing a new doctor but could instead present the existing x-rays or point the new doc online.

After covering health IT for several years, I have been intrigued by the theories behind having consumers themselves store health data online. It makes sense in many ways. For example, a personal health record (PHR) allows people to compile a comprehensive list of all the medications they take in one place so they can ensure that all the doctors they see know what medicines they are taking to avoid any interactions. And it could theoretically reduce the amount of costly tests that a doctor does if he or she could easily be presented with the most recent lab results a patient had done by another health care provider.

But while many people may likely turn to Google Health for more personalized health guidance from search (84 % of online consumers have researched health care topics within the past year, according to Forrester Research) the reality has been that many people just have not been that interested in keeping their health records online. Some of the nation’s largest health care insurance companies including Aetna and the Blue Cross and Blue Shield plans are investing millions of dollars into offering their members access to their own online records.

In addition to the potential benefits mentioned above, these companies envision that if they use the health record to remind people of specific behavioral changes that need to be made (reminding a diabetic, for example, of a needed eye exam or urging women over a certain age to get a mammogram) that they will better the member’s health and help bolster their own bottom line.

However, a November Forrester Research report found that 10 of 13 large health plans offering PHRs said that a lack of understanding by members of the value of PHRs was a limitation to the use of the technology. In addition, five of the 13 plans said that a limitation was a lack of interest among members to using PHRs. In addition, eight of the 13 plans said that a lack of incentives was holding back the use of the technology.

If these health plans – who populate the PHRs with most of the relevant data themselves – and who have focused intently on developing tight security mechanisms that dovetail with the back-end IT systems that contain all of this health data have had trouble getting people to use PHRs, is it likely that Google will fare better? I wouldn’t bet on it, but Google being Google, it is never safe to bet against them either. What do you think? Send me your comments.

What People Are Saying

I have been looking to

I have been looking to develop a web site which would allow me to log in to store my personal health records. I wanted to design one using asp.net. I was not in it for the money I wanted it to be easier for the doctor. Maybe help them get an upper hand on diagnosing me. When they ask when was the last time.. what meds have you taken. I could say go to www.getMyInfo.med etc.
I could log my history on a daily basis, heart aks, pains etc that may help doctors see a pattern that may help them help me.
A friend gave me a link to a article that told me to say no about putting my health data online. I think she is a worried bit. Like face book we get ad's asking us to buy stuff were interested in. ugg we need to trust others and make it safe so we can help ourselves.

Google and PHRs

Jan. 25, 2008

Heather Havenstein
Computerworld Blogs

Dear Ms. Havenstein:

As a fellow Journalist and Director of Public Relations for MyMedicalRecords.com (“MMR”), I read with great interest yesterday’s blog on Google Health’s online personal health records and thought you would find MMR of interest, since it will be part of the Google Health launch. MMR has contracts with organizations covering more than 30 million lives to provide our services.

Contrasting MMR to other popular EMR products, MMR is delivering the most user-friendly, convenient and versatile web-based Personal Health Record available today. Using our proprietary patent pending technologies, complete patient information including actual lab test results, radiology reports and images, progress notes and all of a patient’s charts can be uploaded or faxed with annotated voice notes and comments directly into the user’s password-secured account. Users do not need to install any special software or use any special hardware to use our service.

MMR also has integrated other advanced features, such as multilingual translation, a drug interaction database of more than 20,000 medications, calendaring for prescription refills and doctor appointments, and private voicemail for a doctor’s message and other personal uses.

There also is a special “Emergency Log-In” feature that allows a doctor to access a user’s account to view their most important medical information in the event of a medical emergency. To ensure individual privacy, specific data, such as prescriptions, allergies, blood type and copies of actual medical files or images, are pre-selected by the user for inclusion in the online read-only Emergency Folder.

In addition, MMR also includes an online ESafeDeposit Box feature that enables users to securely store any important document in a virtual “lock box” and access them anytime from anywhere using an Internet-connected computer or PDA. These documents can include Advanced Directives, Wills, insurance policies, birth certificates, photos of Family, Pets and Property, and more. MMR is clearly one of the most complete user-friendly Personal Health Records available today (see enclosed comparison chart of one popular service—more detailed information is available).

I would encourage you to visit MMR and set up a complimentary account. Simply go to www.mymedicalrecords.com and sign up using registration code MMRBLOG. I would be interested in your experience and hope that you will include us in any further discussions of Personal Health Records. I could also send you more information by email or snail mail (the latter allows me to send a bit more than I’d want to clog your email with). Today, we sent out a release about MMR Pro, which will better enable physicians to put patient records into secure, online accounts.

Sincerely,

Scott S. Smith
Director of Public Relations
MyMedicalRecords.com
11000 Santa Monica Blvd. #430
Los Angeles CA 90067
888/808-4667
Ext 123 (Cell: 310/254-4051)
ssmith@mmrmail.com

Encl.

There's no such thing as a free lunch

Like HealthVault, Revolution Health and the dozens of other online applications for these forms of PHRs, there is no such thing as security for health records kept online.

Google doesn't even claim your records will be "secure" -- anymore than it can claim gmail or its "free" searches or any of its other offerings are secure. Pull up your gmail and there are ads all over the page that relate to the content of the email you are reading. The same will be true of its PHR app.

"Free" comes at the cost of security, IMHO. Patients put up with advertising, at the very least, and then some of these sites sell their information to data miners. I recommend patients never put their health information online.

Trisha Torrey
About.com Guide to Patient Empowerment
http://patients.about.com
Every Patient's Advocate
www.EveryPatientsAdvocate.com/blog

Trisha you are a Coward

"I recommend patients never put their health information online."

Trisha what you are saying goes against the advancement of civilization. We have to enter the new era of digital information and we have to learn to adapt and use it to its full capacity. You won’t get killed by putting your health records online. It will only benefit you. Why do you have to be such a coward Trisha? Coward, coward, coward!!! Who knows maybe by putting my records online might save my life someday or even someone else's. One day the best doctors from Europe, Asia, America will give their opinions on my X-RAYs that are posted ONLINE. The more information available to the world, the better the world will be.

Mr. Scott Smith: MMR is MMR.

Mr. Scott Smith:

MMR is MMR. GOOGLE is GOOGLE. Hold on.

How Will MMR Be Connected to Google Health?

Scott, Can you please clarify what you mean by saying "it will be part of the Google Health launch."