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A Daily Digest of IT Blogs from Richi Jennings

Google Wave: who, what, where, why, when?

What the heck is Google Wave and what are people saying about it? In this IT Blogwatch Extra, Richi Jennings watches bloggers watch the Wave wow-fest. Not to mention a live demo of an antique modem from 1964...

Harry McCracken has a crack at explaining it:

Google Wave: who, what, where, why, when?A new service which–well, it’s one of the most ambitious services that Google or anyone else has cooked up? How ambitious? Project leader Lars Rasmussen says that it began with the question “What might e-mail look like if it were invented today?” ... It:
  • Is a service that looks like a rich piece of client software;
  • Behaves like sophisticated threaded e-mail;
  • Acts like IM when multiple collaborators are online at once.
  • Is one of the most real-time collaborative tools I’ve ever seen.
  • Has revision marking and versioning for workgroup editing.
  • Has instant photo sharing.
  • Allows its functionality to be embedded into blogs and social networks;
  • Can serve as a container for OpenSocial applications;
  • Has what Google says is a revolutionary spell checker;
  • Comes in mobile flavors for Android and iPhone;
  • Is an open-source project that lets developers write both Wave extensions ... and their own servers.more


Jordan Golson offers his take:

Wave could be a competitor to Outlook and Office if Google were to roll Docs/Gmail/Cal under the Wave umbrella. And as Om pointed out in a tweet, it could be a strong competitor to Microsoft SharePoint. When he asked about Sharepoint at the Q&A, however, the Googlers brushed it off, saying Wave has “far greater breadth,” and is superior because of its openness and federation model.

The breathtaking arrogance of blowing off potential competition and touting tech buzzwords rather than at least giving a cursory examination as to how one might make money from a product is the Google way. Technology is all well and good, but at some point one must go from “Look at this cool thing we’ve designed!” to “Look at all the money we’re making from this cool thing!”more


Lisa Hoover cleans up:

Wave is an elaborate mashup of collaboration, documentation, and real-time messaging that Google hopes will make people finally sever ties with AOL, Microsoft, and other online services. Its function is similar to what would happen if you linked your team's computer desktops together, then put a giant virtual whiteboard in front of everyone.
...
I think it's a safe bet Wave will fly in enterprise. If nothing else, the magic words "improved workflow" will entice companies to at least try it. There's no question that freelancers, telecommuters, and anyone who relies on remote collaboration will jump on Wave the day it's available, and stick with it if it helps save time and money.more


MG Siegler was shocked. Shocked, I tell you:

The initial audience response to Google Wave was huge; there was a standing ovation the likes of which I haven’t seen at a tech event, including the Apple events in recent years.more


Darth Jure asks:

Is this like Sharepoint? Everyone in my office hates Sharepoint - but everyone keeps using it because there is no better alternative. Hopefully Wave will be bette.more


Viktor Komaromi, for one, welcomes our new software overlords:

Makes Palm Synergy look like something written by a 4 year old. All hail Google the Conqueror.more


But Chris Dannen is absolutely terrified:

Am I the only one who writes an email, then revises it for tone and clarity? It's creepy enough that other people know when I'm typing on Gtalk. Now they can see what I'm thinking as I try out sentences?
...
Email chains--the closest thing to waves at this point--are all fun and games until someone CC's the wrong person, like a parent, relative, boss or overly-sensitive co-worker. ... [Wave] makes keeping track of participants a lot harder. Subtract the aforementioned opportunities to self-edit, and you have a social trainwreck ready and waiting.more


So what's your take? Get involved and leave a comment.


And finally...

Previously in IT Blogwatch:

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Richi Jennings is an independent analyst/consultant, specializing in blogging, email, and spam. A 24 year, cross-functional IT veteran, he is also an analyst at Ferris Research. You can follow him on Twitter or FriendFeed, pretend to be Richi's friend on Facebook, or just use boring old email: contact Richi.

What People Are Saying

A Bright Future for Wave

What a fantastic start! The mashup that Google has introduced is brilliant. I can see some real power from this when we start to see an expansion into the SOA arena. A smart CRM company would be ALL OVER this technology right now. Google already built the core technology to represent objects or resources as wave participants (aka the blog object). In this theory, you could just as easily represent an object such as an SAP/WebSphere/SIEBEL workflow method as a wave participant as well. Or vice versa, the CRM app could utilize the federation in Wave to call out the resources within Wave. When you add together the maps capability and expose location via GPS, presence, contact rules and the host of collaborative methods, the possibilities are virtually endless.

What Next For Wave?

So what really caught my eye was Wave's ability to "replay" how a conversation unfolds. Since it appears as though Waves continue to exist long after the conversation is done, this opens a lot of possibilities.

One of the more sinister would be the development of a relatively simple HR app that would step through all of the saved Waves and determine which employees are the most valuable.

For that matter, if the app was context sensitive then it could automate time billing for those who charge to multiple projects.

The (scary) possibilities are endless!

.
- Dr. Jim Anderson
The Accidental Successful CIO Blog
"Learn How To Think And Act Like A Successful CIO"

Where's the context and security?

There are some good ideas here, but in practice they miss the point of context. We have been developing contextual email systems for 10 years now and whilst this is a potentially useful plug in to other platforms; as a stand alone app it doesn't stand up.

I can see Google wanting to own the conversation here, and deliver their mission of relevant ads and search content via Waves. Which brings me on to the issue of security, and the whole Google standpoint on ownership of data.

On our beta R360 platform (http://www.r360.com), our user owns the data in perpetuity, and we never see it or collect it. The engine creates context and brings together related documents, mail and people contextually and automatically.

I see Google Wave as a potentially useful communications tool in certain circumstances, certainly not all.

I can

Re:>>...deliver their mission of relevant ads and search content

Good point Tony Meehan.

Question about r360.com:
Is there a fee to use it?

I believe that Google Wave will be Free of Cost to users, like the Google Search engine, and GMail.

Etherpad: Really real time collaboration today

Would love readers to check out etherpad.com, which Google Wave mentioned in their presentation, and which provides really real time collaboration TODAY to create better work flows for teams.

The Etherpad team, as well as investors like Mitch Kapor, Paul Graham, and Paul Buchheit, is excited about the potential of the really real time collaboration space to transform the way businesses, educational institutions, non-profits, governments and individuals communicate. We remain enthusiastic about the emerging innovation and feature releases to come (http://etherpad.com/ep/blog/posts/may-new-features) and the really real time paradigm shift currently taking place across the web. Our focus has been to build software which will enable people and companies around the world to collaborate and communicate more effectively and to save time by being really real time.

Google's intvestment in Wave is a major validation that the really real-time collaboration space is important and growing; companies like Cisco have been making major investments in the space as well.

We were pleased that the Google Wave team acknowledged Etherpad in their white paper as the existing web app that achieves the real-time experience they're seeking: http://www.waveprotocol.org/whitepapers/operational-transform

Interestingly, the pace of innovation in this space is such that the white paper is already out-dated a day after its release; we rolled out rich text formatting for EtherPad late last night.

We are also excited that the "PlayBack" feature has found its way into Wave, where editing history can be played back in sequence. We posted a playback demo some months ago that animates an essay being written, letter by letter, as stored in EtherPad's edit history: http://etherpad.com/ep/pad/slider/13sentences. This feature, which we tentatively dubbed the "time slider", will find its way into EtherPad soon as an invaluable tool for tracking contributions to a document.

Lars, one of the creators of Google Wave, said they asked three big and bold questions before building Google Wave:

Why do we have to live with divides between different types of communication — email versus chat, or conversations versus documents?

Could a single communications model span all or most of the systems in use on the web today, in one smooth continuum? How simple could we make it?

What if we tried designing a communications system that took advantage of computers’ current abilities, rather than imitating non-electronic forms?

It is the last question which we found most intriguing and exciting—current web capabilities can actually facilitate dynamic interactions and foster collaboration in ways that the best in-person interactions cannot. In particular, the web can bring a rich diversity of voices and stakeholders to the proverbial table and get them to engage and make decisions faster and with less friction than in-person meetings often can. Think back to any college seminar or your last large group meeting to easily understand this problem—lots of people must wait for one speaker to finish talking before contributing their thoughts on a particular topic. With collaborative documents like Etherpad, everyone can contribute to the discussion while one person continues to speak and the flow is not disrupted.

We applaud Google (many of us are ex-Googlers and love the company) and their bet on the really real time collaboration space. If you want to check us out, go to www.etherpad.com.

Not just the new email

Wave will make us rethink what the browser is capable of. Even if we don't all drop email for wave, which I think is unlikely, it will affect how we relate to email and other electronic communication. There's an interesting article here.

There IS Alternative Thinking Out There....

http://PrivateInternetMail.com

The way THIS solution is designed is all about privacy, easy to use lists and best of all, a complete IMMUNITY to being spammed. Google wants to have all of the world's information, but it doesn't want to make any of it private... it's bad for business.