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Mike Elgan's picture
Mike Elgan

The World Is My Office

How flying has changed in 20 years

SAN FRANCISCO, CALIF. -- Delta Air Lines announced today that all its 330 domestic airplanes will be configured for in-flight Wi-Fi within a year. Delta is the latest U.S airline to go wireless. The change suggests that in the very near future, Wi-Fi will be as common on airplanes as bland in-flight magazines.

Looking at a range of trends, it's amazing to see how much business travel has changed since 1990, when I first traveled on business.

Back then, using a laptop in-flight was such a rare novelty that it involved fending off questions and comments from flight attendants and passengers. There were no automated check-in kiosks, or even electronic tickets. Every passenger got a complimentary meal.

Just 20 years later, by 2010, the whole experience of business travel will be very different. Many major airports will use full-body scanning, which sees right though your clothes. Biometric passenger ID will be commonplace. I won't be the only person on board with a computer. In fact, pretty much everyone will has a laptop, subnotebook, iPhone or some other Wi-Fi capable device (although most won't pay the airline to use their network).

By 2010, if current trends continue, you'll be nickle-and-dimed for everything -- not just food and alcohol. You'll have to pay for peanuts, snacks, soft drinks, and even water. You'll pay extra for bags checked, and even for a pillow and blanket.

Flying will be far more annoying and expensive than it was back in 1990. In fact, of all the myriad changes to the business travel experience, Wi-Fi is the only improvement. Still, being able to read your favorite Computerworld blog while aloft goes a long way to make up for all the other changes.

What People Are Saying

Now, if I just had room to open my laptop

I guess this may be useful for the iPhone, or some of the cool/new/efficient eBooks.

I read Cory Doctorow's iRobot on a recent flight from Portland - on an eBook. Wonderful screen (eInk), and small enough to hold in one hand when the person in front leans back.

Brent

There is a solution...

...if business takes you internationally, use foreign airlines. Singapore, Emirates, Virgin Atlantic... and don't pay for services that should be complementary.

US Airlines have to understand that the world has moved on, and they can freely continue to use planes with 25-30 MPG per passenger, while already mentioned foreign airlines are buying airplanes with 70 MPG per passenger.

Airbus A380 will consume 1 gallon of jet-fuel to travel 70 miles per traveller. At the same time, US airlines use older Boeing 747 and 777 jets that can travel 40-50 miles per gallon of jetfuel (per passenger, of course).

Efficiency is the key in any industry, not just airline one. Sadly, our airlines don't get the message.