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Eric Lai's picture
Eric Lai

Regarding Redmond

How will Stephen Elop fare at Microsoft?

Incoming Microsoft Business Division president Stephen Elop has never run a business anywhere near as large (by headcount and by revenue) nor as profitable as MBD. Having been a big fish in a small pond most of his career, how will the 44-year-old deal with suddenly swimming in the Microsoft seas?

Elop has mostly worked at midsized tech firms, not behemoths such as Microsoft Corp. with its 79,000 employees. Macromedia, where he was CEO, had 1,500 employees at the time of its merger with Adobe Systems. And at Juniper Networks, where he was most recently COO, has 5,600 employees.

Through its PR firm, Microsoft declined to release the number of employees Elop will oversee in MBD, which includes the Information Worker (Office), Business Solutions (Dynamics CRM) and Unified Communications businesses.

Stephen Elop

Stephen "The General" Elop

But let's say that the number of employees in MBD is proportional to how much money it generates for Microsoft. Some might even speculate that IW has more than its fair share of employees, being such an old division and one that has been such a cash cow for Redmond. Or that Unified Communications, being such a high priority for Microsoft, would also boast a proportionately-higher engineering and marketing headcount.

In fiscal 2007, MBD reported $16.4 billion in revenue. That excludes Server & Tools, which reported results separately and, as a result of Elop's appointment, is being spun back out of MBD after less than a year inside of it.

MBD's sales comprised one-third of Microsoft's $51.1 billion in revenue in 2007. Based on that, MBD would have about 26,300 employees (though for reasons mentioned above, I'd guess even higher).

That's 17x the headcount at Macromedia, and almost 5x the headcount at Juniper.

It's just not the sudden bureaucracy that Elop will have to contend with. MBD, because of Office, is super-profitable. $10.9 billion in operating income in fiscal 2007, with results this year expected to be even better, due to Office 2007.

That dwarfs Macromedia, where Elop was only CEO for 3 months, before it announced plans in April 2005 to be acquired by Adobe. Macromedia's annual income and revenue was $42 million and $370 million, respectively, at the time.

One tangential note about that merger. Despite presiding over it and gaining at least $5 million from it, Elop lost out professionally when Macromedia joined Adobe. Adobe's CEO Bruce Chizen was not going anywhere at the time, nor was his right-hand guy, COO Shantanu Narayen.

"Shantanu was always going to be the next guy in line at Adobe, which is why Elop left," said Chris Swenson, software analyst for the NPD Group Inc. and a Macromedia employee during Elop's tenure.

Narayen, coincidentally, became Adobe's CEO last November.

Anyway, Elop left Adobe after seven months without another job lined up. He ended up at Juniper 6 months later. Although not necessarily a storied 1-year tenure, it did give Elop a vital entry on his resume - COO at a leading telecom vendor.

Still, you get the picture that even if Elop has been at high-profile firms before, this is still a HUGE promotion for him.

Elop's high-wire act will be to maintain Office's monopoly in the midst of the SaaS revolution, while pushing forward in Unified Communications.

Swenson thinks Elop, who earned the nickname "the General," is up to the task.

"Macromedia bore the brunt when the dot-com bubble burst, and Elop was there," he said. "He had a lot of challenges he rode through. I tell you, there were lots of CEOs who didn't make it through those tumultuous years. That tells you something about Elop's professionalism, his ability to execute."

Jeffrey Raikes, the outgoing MBD president, was considered by many to be the top dog among Microsoft's three divisional presidents (Robbie Bach of Entertainment and Devices and Kevin Johnson of Platforms and Services being the other two). He was even considered by some to ahead of COO Kevin Turner in terms of succession. Turner only joined Microsoft in 2005 from Wal-Mart, while Raikes has been at Microsoft since 1981.

Umesh Ramakrishnan, the executive recruiter with CTPartners who helped Carly Fiorina land her job at Hewlett-Packard Co. and has worked for Elop in the past, says it's hard to say where Elop immediately lands at Microsoft's executive pecking order.

Asked if Elop risks being overwhelmed by Microsoft's size or executive infighting, Ramakrishnan replied: "Stephen is not a shy individual. He will voice his opinion. He will give anyone a run for their money."

So do you think Elop is the right man to lead MBD? What should he prioritize on his to-do list?

What People Are Saying

Elop is a rock star who rocks my world!!!

Elop is a great man who works hard and does what he needs to do when needed. All this talk about the big fish in the small pond is true he was big in the small world, but now he is bigger in the huge world. Elop has worked all his life for a job like this... and I say it's about time he earned it.

Elop is NOT a leader, he is

Elop is NOT a leader, he is an intimidator and as soon people figure that out they are gone because they will not put up with the bullsh_t he generates. He will take a perfectly good business unit (with the crown jewels) and run it into the ground.

THREEE CHEERS FOR ELOP!!!

Everyone out there who is saying that Elop is not meant to be or will bring down the whole company are wrong. Elop is a strong successful man who knows what he is doing and Blamer thinks so too or else he wouldnt have hired Elop for the huge job. He is not looking for the spot light or any of that, he is doing what he loves with great people, and supporting his family all at the same time. So I say three cheers for Elop!!!!

elop is a no-op

I worked for Elop at Macromedia. He is politically adept and ambitious for sure.. But he is not a leader. He got some results from his position and authority but he inspired nobody. Decent administrator. No real vision (except himself in lights).

To make the top grade at a company like msft would require charm or charisma. He just does not have what it takes.

I worked for Elop at

I worked for Elop at Maromedia and Adobe as well...

Stephen is a rockstar and a great leader! He has a passion for the user experience, the engagement platform and doing large deals.

He will do more than fine.

I worked for Elop at

I worked for Elop at Adobe.
He left Adobe as soon as he figured out that he would be the loser of the battle for CEO (but of course he stayed long enough so that he was assured of his $5M payout) then he went to Juniper thinking he was going to take over for Kriens. Apparently that didn't happen fast enough. Elop - a proud Canadian - is nothing if not ambitious (in fact he said publically while at Macromedia that his goal is to one day run for Prime Minister of Canada). Adobe was approx 6000 employees when Elop was there and he was not very adept at dealing with the processes and bureaucracies of a company that size. Should be interesting to see how he navigates Microsoft - it seems the new role is over his head. Although maybe it's just the next step to his dream job as a head of state.

woah.........thats crazy!

woah.........thats crazy!