It's Captain Video!

Public library system installs a new trouble-ticket application, and in order to save training time, this pilot fish creates an online video that shows how to log a problem.

The video goes up on the staff intranet, and it seems to do its job just fine.

But one day a tech walks into fish's office and says, "So, Fred, tell me about your superpowers."

What? asks fish.

"Tell me about your new superpowers," says tech. "This staff person swears you have superpowers."

Please explain, says baffled fish.

"I was on the phone with a branch manager," tech says, "and they were having problems with a phone damaged by a lighting storm. I told them that they should go to our staff intranet and fill out an electronic work request and we can start working on replacing the phone.

"In the background I heard someone say, 'Don't worry, Fred is filling the ticket out for us right now.'

"I knew this was extremely impossible, so I asked the logical follow-up question: Are you sure?

"'Yes, he is right here filling out the work request on the computer.'

"After waiting a minute to stifle a long laugh, I assured the branch manager that they had to fill out their own ticket and that I was sure Fred would not mind a duplicate ticket.

"Then I ended the call and came over here to see if you gained some superpowers."

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