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Mike Elgan's picture
Mike Elgan

The World Is My Office

Kindle: gadget of mystery

SANTA BARBARA, CALIF. -- The Amazon Kindle is turning out to be one of the most mysterious gadgets ever sold. The company successfully kept details about the product secret leading up to the launch. What's interesting now is that the company continues to keep a lid on basic facts about the device, even several weeks after its launch.

Inevitably, tinkerers have disassembled the device, and have cracked the encrypted code that runs the Kindle. What they found deepens the mystery even further. For example, it turns out, Kindle has a hidden picture viewer application, a secret Minesweeper game, a clock utility, several diagnostic modes and a long list of undocumented keyboard shortcuts. Details here.

Beyond the questions about why Amazon chose to hide these features, a long list of very basic questions about the device remain. For example:

* Who designed it?

* How long has it been in development?

* Does Amazon have some kind of hardware R&D lab? If so, are they working on something else?

* How many Kindles have been sold?

* How many Kindles does Amazon expect to sell?

* Why the supply issue? Are there shortages of those screens Amazon share's with Sony's e-book reader?

* When will Kindle be sold outside the U.S.?

* When Amazon sells a book, newspaper or magazine subscription, how is the money divided?

* What's the net profit difference for newspapers and magazines when you compare Kindle with paper versions?

* When will the next version come out?

* Why doesn't Amazon let you buy someone else a Kindle book?

I don't recall any major consumer electronics device that remained so mysterious so long after shipping. So far, Amazon has remained completely silent on these and other questions. If you learn the answers to any of these questions, by all means please drop me a line and let me know: mike.elgan@elgan.com

What People Are Saying

Rate this
Rated -29
207 Votes

Kindle NowNow not allowed to answer any Kindle questions!

Don't bother asking NowNow any of these or any other questions about the Kindle. Amazon will not allow NowNow workers to answer anything they consider "Kindle support" related. But they won't define Kindle support, so it is being interpretted very loosely by the workers.

Amazon has threatened to ban anyone they catch answering Kindle support questions.

You can read more about this problem as well as the letter that Amazon sent to NowNow workers at this website:
http://www.mobileread.com/forums/showthread.php?t=19937

Rate this
Rated -17
275 Votes

Why don't you ask NowNow?

One wonderful feature on the Kindle is NowNow - ask any question, any time of day, and get three answers back. As a NowNow answerer I have answers to all your questions - but sadly, I don't get paid to answer them here... so try asking NowNow on your Kindle!

Rate this
Rated +21
309 Votes

My brother gifted me a

My brother gifted me a Kindle as we both looked
at the website during those 5.5 hours, he in Florida and I in Oregon.
The Kindle came with his name on it and all I had
to do was unregister it and add my Amazon account information, no problems of any kind.
I am curious why the listings of books available
go up every day, higher than the new titles that
show under "sort by publication date" Most of
the items shown for sale have no information about original publication date, author, translator, edition or annotation, it's truly a
"pig in a poke" and there are things that I'm not
buying until they have the Kindle pages as well
annotated as their regular book pages.
Meanwhile I check Manybooks.net everyday and find older titles that can be downloaded for free in Kindle format

Rate this
Rated +26
294 Votes

why no purchasing for someone else?

Probably there is some hardware encryption / authentication chip in the device that has to be available to setup the DRM for the book. Also they might watermark the books so they can tell from the file contents who purchased / hacked it.