It's the mid-1990s, and this IT pilot fish is a college intern working for a self-contained subsidiary of a mid-sized company.
"In short, I was the IT department," says fish. "Most of my users were clueless, except for knowing beyond a shadow of a doubt that I just got in their way most of the time.
"It was around 11 p.m. on a Friday, and my phone rang. One of the attorneys was working late and was panicked because he couldn't print.
"For some reason, he only had one printer configured on his PC, so I asked him to go read the LCD display on the printer. His response? 'It says TRAY 1 LOAD LETTER.'
"When I tried to coach him on the necessary fix, he informed me that he was an attorney and his time was too valuable to waste on administrative tasks, and demanded that I make the 25-minute drive to the office to fix the problem.
"I summarily hung up on him.
"I guess he gave up and went home, because he was reprimanded for missing a deadline."
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