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Woman triumphs over cell phone

Don't laugh!  I'm celebrating.  Here's the scoop.  I purchased a new Motorola L6 phone (on ebay, because have you SEEN the price of cell phones without a contract?), but little did I know that the L6 is actually not an American model phone.  The L2 is, and the L7 is, but evidently, the L6 is the Asian or European version of the phone.

No problem.  I plugged the SIM card in, the phone worked beautifully, life is good.  Wrong.  Life was good for about a week.  And then the phone started losing service in the oddest places at the oddest times.  And since it's a quad-band phone, I couldn't figure it out.  It all came to a head yesterday when I arrived in Nashville.  I pulled off the interstate and had service for about three seconds, then nothing.  Really nothing. 

By this morning, I'm in a complete panic.  I'm away from my office and my lifeline is my cell phone.  I putzed around on the Cingular web site trying to figure out what the problem was, but found nothing right away.  So I called the company.  To say their customer service was lacking is a complete understandment.  It's a sad issue with many of today's larger businesses -- customer service just isn't. 

I go back to the web site and it turns out that several customers have had this same problem.  Now we're getting somewhere.  Five downloads and about an hour later, I've figured out how to mod the phone so that it picks up the fourth band in the quad-band group.  Triumph!  I beat the cell phone.  Ha.

But I have a question: When did cell phones get so complicated?  I've seen the books (and carefully avoided them) that tell all the little secrets about modding cell phones.  But when did this happen?  I'm sure I'm showing my age here, but do we really need a cell phone that's so advanced that you can access the programming files and make changes to them? 

Don't get me wrong. I'm the queen of gadgetry!  I have, at some point, had everything from the Treo to your standard, no frills flip phone.  And I admit to loving the Treo, mostly because it combines devices, meaning I have less to carry around with me.  But if you're just using a cell phone, with no built in organizer or hand-held computer capabilities, why in the world do you need all that sophistication in a phone?

I'd love to hear your thoughts on it.  What's the benefit of the complexity? 

What People Are Saying

How do I access the Internet

How do I access the Internet or use instant messenging with with either a UK or Hong Kong version of the Motorola L7 phone (Cingular service)? I believe mine was made in Hong Kong but has a UK operating system on it. Anyway, Cingular along with a friend of mine who has the same problems says there is no solution. I've tried doing software updates to no avail. Can anyone help?

would like to clone sprint

would like to clone sprint sanyo phone. do much sales during travel and meetings and having a recorder is inconvenient. easier to listen to and make notes at end of day. anyone with the knowhow in plain english
very appreciated
thanks

Nokia 6030 with service

Nokia 6030 with service through Cingular. How can I customize the menus and get rid of clutter, like Media.Net, Cingular Mail, Games and Apps. All I want is a phone to make calls on. Dont need the other cr*p.

I purchased a phone on ebay

I purchased a phone on ebay and the security code is locked.....it is a motorola L7 how do I unlock this

Quad Band is always the way

Quad Band is always the way to go, and must say many people buy from eBay not realizing the mobile phone is blocked or locked in someway but you can get the phone unblocked and open to any sim for next to nothing in the UK about £10

hey there. I just purchased

hey there. I just purchased the L6 on ebay and it does say Quad band,yes it does say 850/1900, automatic , 900/1800,i live in california so i just picked 850/1900,so if i go overseas i can use my cell but have to switch it to 900/1800 ? Is that what its for?is it quad because of the 850/900/1800/1900 ?

I'm so fascinated by the

I'm so fascinated by the technology that I'm learning about in cell phones. I'd love to have that single device that's my computer (with FULL functionality), my cell phone, my organizer, and even a VoIP line if I'm traveling overseas. And I'm sure that's where cell phone technology is heading. I just wish it were easier to use!

Thanks everyone! This is such as interesting topic to me.

Jerri

Why the complication? As one

Why the complication?

As one person I spoke to recently said, "the U.S. is a third world country when it comes to cellular service."

Other countries now use their cell phones to buy sodas from a vending machine. An article in the Washington Post recently talked about the use of mobile phones as banks (money transfers -- yes, to the phone).

Still, the complications should be transparent; the phone should be just an appliance. But, yet -- they aren't just for making calls (or the occasional photo) any more.

"But if you're just using a

"But if you're just using a cell phone, with no built in organizer or hand-held computer capabilities, why in the world do you need all that sophistication in a phone?"

Simply... you don't. If you're using nothing but the cellular service, get a simple cellular phone like the Nokia 6030 which retails for $20. Forget quad band, memory slots, or additional features. This puts you in the virtually free, highly simple (comparatively) category.

The truth of the matter is, cell phone technology is pushing the limits of our concept of communication and the computer. MIT has been developing wearable computers for decades. Cell phones are an extension of the desire reflected in their work to be loosed from the chains of wired networks and workstations. This carries with it the price of support and device complexity - certainly in this, its infancy.

I'm personally on the hunt for a device that will let me travel for business or pleasure and completely leave my computer behind. It's an arduous journey fraught with pitfalls and disappointments but I continue on undeterred. The holy (wireless) grail is out there (if only now in the hearts and dreams of developers) and when I find it, I will, at last, be free to be bound to a small portable device instead of several bulky ones.

I'm learning! Thanks to

I'm learning! Thanks to both of you for posting your suggestions!