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Shark Tank: But that's not me!
50 comments- IT TOPICS:Hardware, Management, Networking, Personal Technology, Servers & Data Center, Software
The 100 PCs in this law office are locked down to prevent users from downloading software or changing configurations. That's why one IT pilot fish spends the whole weekend updating software on the PCs, logging into each one as administrator before doing the installation.
"After working into the wee hours all weekend long, I came in Monday morning to a rash of people screaming because they couldn't get on their computers," says fish.
Maybe there was a power outage over the weekend, fish thinks, so she immediately runs down to check the server cabinets. But everything is running fine.
After spending half an hour checking everything she can on the network, fish finally goes looking for a user and asks exactly what happens when he tries to log on.
"He told me that he couldn't enter his password because the username had changed to 'administrator,'" fish says.
"With gritted teeth, I told him to delete 'administrator' and put in his initials, which he did -- and things worked just fine.
"I then spent the rest of the hour walking around explaining to all the users having problems that they needed to do the same thing.
"We've had the system for four years now, and they log off every night, but they hadn't ever bothered to look at their usernames at log-on -- they just entered their passwords."
Submit your own true tales of IT life to sharky@computerworld.com. If Sharky uses it, you'll snag a snazzy Shark Tank shirt! You can also add comments by using the form at the bottom of this page.
See more Shark Tank stories at the Sharkives.
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