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Antispam -- focus on the message, not the messenger!

Richi Jennings disagreed with  my criticsms of Microsoft and SenderID.   After some back and forth, he eventually followed up with a substantive post on his own blog making his case.

My basic argument is twofold.   First of all, I believe that blacklists will inevitably include people who shouldn't actually be on them.  This was my primary theme, and so far as I can tell Richi's primary rebuttal is "Don't worry; it isn't really a blacklist; it's rather more of a dark-gray list, and anyhow it won't be implemented for a few more months. "  At least, that's what I think he was arguing.  

Well I'm sorry, but that's pretty weak.  A good antispam system has 50,000+ rules.  To say that there's one rule which is merely a contributing factor like the other 50,000 isn't worthy of an AP story or a press release or an entire Ferris Research implementation report.   Either the lack of SenderID validation is enough to get you pretty effectively blacklisted, or the whole subject is a huge waste of everybody's time.

Second, I believe that antispam filters focusing entirely on the "call to action" can and do get most of the job done with negligible false positives.  Spammers' motives for sending spam are almost always to get money or information out of you..  Thus, they need to provide a place for you to send the money, enter the information, etc. -- or they need to get you to go to website that will download some malicious code.  Whatever the details of their scheme, there's a "call to action" -- most commonly a URL, sometimes an address or phone number.  Antispam systems focusing on the call-to-action have very high levels of accuracy and reliability..

There are of course a couple of kinds of spam without clear filterable calls to action.  One is stock-hyping; purported stock research reports to drive up the price of some security for pump-and-dump schemes.   But those are pretty easy to filter out strictly by their content.   Another kind is purely political spam -- say, an antisemetic rant that does NOT have a URL to click on for further information.   Well, I'm sorry -- but if the only kind of spam that isn't filtered out by an antispam system is the expression of vile political opinions, I think that antispam system is doing a darned good job.

I must confess that my opinions are based mainly on research that's slightly over a year old, and that I am somewhat puzzled by people's insistence in real life on implementing other kinds of antispam rules that produce way too many false positives.  But for now, I'm standing by these opinions, because I haven't seen anything that resembles convincing evidence to the contrary.

EDIT:   Richi (in the post I linked to above) has responded to some of the points above.   I find his whitelist/blacklist/blocklist argument singularly unconvincing, and so by the way do a lot of other people.  Every description I've seen of the plan, including his, suggests that a message whose sender isn't behaving nicely wil be rejected as spam, period -- and hence Microsoft is indeed the sole arbiter of who gets to send email to Hotmail users, or to anybody else who uses the same implementation of the technology.  

I also find his processing-power argument unconvincing -- searching for a call-to-action is simply not that expensive.

His third argument, I guess, carries a little more weight -- if call-to-action blocking were all that great, why wouldn't the antispam vendors be more in love with it?  But I have at least one theory in response:  Brightmail was by far the biggest advocate of this approach, so Brightmail's competitors have for differentiation pushed different approaches.  Only -- Brightmail was acquired by Symantec in the interim, and has made hardly a marketing peep since, leaving a huge void in the antispam dialogue that still remains to be filled.

What People Are Saying

It would be very tough to

It would be very tough to pin the blame on Pfizer for what resellers of their products are doing with them.

if you can't hold the gun companies liable for what happens at gun shows, you surely will never be able to stick Pfizer with responsibility for what illegal resellers in foreign countries do.

Besides, a lot of those drugs are fake anyway, without any Pfizer* involvement at any point in the process.

*Using Pfizer as just an example here, of course.

We got this all wrong.

We got this all wrong. Focusing on the messenger is like going after on the US Post Office for all of the junk mail we get. Our legal efforts should be focused on the manfacturers/vendors of the products being pushed through spam. Let them clean up THEIR mess. The messenger isn't working for free. They are in one way or another being paid by the manufacturers.

If we got compensated for every Viagra spam email we received, Pfizer would have cleaned that mess real quickly.

The Recording Industry went after illegal anonymous downloaders very aggressively and I am sure ever manufacturer will do the same if you hit them where it hurts the most.

Marco -

My comments keep

My comments keep disappearing, so let's try this.

That's not a flame. You'd

That's not a flame. You'd know if you'd been flamed ;-)

More thoughts here. Summary: we're in violent agreement about some things, but I argue that call-to-action filters didn't work out to be a silver bullet, and Hotmail's move shouldn't cause any additional false positives.

richi.
PS, long time since anyone called me a "boy." Having just turned 40, I'm kinda grateful...

If it's an ad hominem

If it's an ad hominem attack, it's a flame as far as I'm concerned.  But given the freedom we usually get from on high, I have without complaint edited my post as directed.

But I do have one thought to add -- your argument seems to rely on an implicit faith in Microsoft's infallible wisdom and technical perfection.  If I saw them (and the other companies you think will implement the same approach) in the same light you appear to, I might indeed share your views on the desirability of this technology.

For more information about Curt Monash, see his bio.