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Sandbagged by slow security software

Pity the poor soul with those bundles of bloated security software that Circuit City and some other stores load as upgrades onto the desktops and laptops of unsuspecting buyers. Today my father dropped by with his laptop to use my Wi-Fi connection (he has MSN dial-up at home), and to download some horrendous updates required by his security bundle, which includes products from Norton and Trend Micro. Wow, does it bog things down.

The latest updates for one of these programs required a 3-hour download via dial-up. Not surprisingly, the downloads would eventually timeout and he would lose his connection. Fortunately, we were able to use the laptop's embedded WiFi and my WiFi DSL router to speed up the process.

But when I saw what it takes just to boot up the machine I was horrified. It took about 10 minutes to complete the bootup process and get the machine into a responsive, usable state. The issue appears to surround things that the security packages are doing in the background. When I disabled the Trend Micro software, for example, the machine booted up much faster.

Not only are the applications bulky to load, but as configured by the store techs these programs hog the dial-up connection without asking first. Add to this the balky MSN user interface and not infrequent connection problems with MSN and you have a recipe for frustration.

Norton and Trend Micro give you everything you'll ever want for protection. Surely there must be software that gives you only the basics you really need without robbing every last ounce of power from the machine every time you boot up? Or is there a magic configuration option that solves the problem? I'd like to strip both programs off the machine but I'm not sure what I should use to replace it. I'm open to suggestions.

What People Are Saying

the site yoggie.com is

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Hi IP and Robert, The

Hi IP and Robert,

The security software market is interesting, but if you're looking to add information to your research about the next best thing or get a better solution for your dad - try www.yoggie.com - they've offloaded 13 security applications onto a miniature computer. The USB where all the security applications are held makes the computer invisible to hackers and manages all security updates.

Hi everyone, Im doing a

Hi everyone,

Im doing a study on the Security Software market. Can anyone help with a good site for resources / reports ? Im not very well versed with the industry so a basic primer would be very useful.

Many thanks

IP

I want to thank everyone who

I want to thank everyone who posted here for their help.

Broadband is not an option, although my father can visit and use my wireless connection to download updates. He does have a new (1 year old) laptop.

What I've asked him to do is disable Trend Micro, then Norton to see how much faster the machine is with each removed. We'll take it from there.

Norton is the biggest and

Norton is the biggest and most problematic piece of garbage there is. Use AVG.

As most of our users know,

As most of our users know, over the years, the threat environment has changed drastically. Viruses gave way to worms, then came spyware, phishing, and botnets. In turn, Symantec responded by updating our consumer products each year with new features designed to protect users against these threats.

Over time, we recognized that there was a cost to add new features — usually in performance impact. We understand that use of system resources has been a big issue for our customers. That’s why we’ve made a concerted effort to add new security technologies without impacting performance. This is a balance that we are committed to getting right.

In fact, we have an entire team dedicated to addressing this issue at Symantec. Our team is dedicated to troubleshooting real time performance issues with our customers, tracking our performance against competing security products; and monitoring metrics such as memory usage, boot time impact, scan times, install time, impact on Internet download speed, and UI response speed. In fact, we re-wrote a fair amount of the code in the 2008 product line and we believe the latest generation is among the top in the industry with regard to low system impact. Our internal testing shows that compared to Norton Internet Security 2007, the 2008 user interface responds 22 percent faster and completes a quick scan up to 39 percent faster. Also, compared to nine of our competitors, Norton Internet Security 2008 leads across five key performance areas including boot time (20 percent faster), memory usage (69 percent less), full scan (12 percent faster), user interface response (54 percent faster) and download speed (31 percent faster).

I would encourage our customers to try the 2008 product line. We recognize that there is always room for improvement, yet we feel confident that we’ve made significant improvements fueled primarily by user feedback and requests. Norton Internet Security 2007 users with an up-to-date subscription are entitled to an upgrade to 2008 and can use their existing Norton Internet Security 2007 product key to unlock the free trial.

We would love to hear from customers regarding their experiences with the 2008 product line. We are dedicated to working together to provide the most innovative security technologies without impacting performance.

-Tom from Symantec

I agree with others who say

I agree with others who say to pull out Norton and Trend Micro. There are several anti-virus systems available, some mentioned above, with a fairly small footprint; I choose to use Avira Antivir. Regular weekly updating of and scanning the computer with AdAware and Spybot Search and Destroy, both free, or their equivalent, should keep a machine lean and clean.

For what Norton does, it is

For what Norton does, it is one of the least resource hungry apps out there. It does the job, and does it right. AVG is decent, but it gives so many false positives. And don't get the free version either. Norton is one of the highest rated AV's out there. Hopefully your dad is in an area where high speed is available at the same or less than dial up. If not, configure the downloads to happen overnight.

First of all get your Dad

First of all get your Dad off dialup... Dialup is like computing on mass dosages of prozac. Then remove the AV product and just see how quick the computer becomes unusable after all the virus and spyware load up on it. Now get the guy a new laptop that has the power to run the newest applications out.

Lastly, quit complaining about being safe!

I would highly recommend

I would highly recommend AVG... It's resource friendly and now that it has merged with EWIDO it also protects against spyware and adware... Plus it doesn't cost a subscription every year, just a one time fee to purchase and the updates come quick and easy... google it and you'll see it.

Cheers,
Danny
Encrypted Network Admin Tier II