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Employees retaliate against bad bosses by slacking off

This research isn't a big surprise, but it should make you look deep inside your organization for "cancers" that need to be cut out. Research by Wayne Hochwarter, a professor of management at Florida State University, and research associate Samantha Engelhardt, finds that employees with bad ("abusive") bosses retaliate with lower productivity (OK, slacking off).

What the study doesn't mention: The retaliation doesn't really hurt the bad boss; it's more likely to get the employee fired -- for slacking.

The researchers examined the responses of more than 180 employees from a wide variety of professions who reported supervisor abuse.

  • 30% of those who reported abuse slowed down or purposely made errors, compared with 6% of those not reporting abuse.
  • 27% of those who reported abuse purposely hid from the boss, compared with 4% of those not reporting abuse.
  • 33% of those who reported abuse confessed to not putting in maximum effort, compared with 9% of those not reporting abuse.
  • 29% of those who reported abuse took sick time off even when not ill, compared with 4% of those not reporting abuse.
  • 25% of those who reported abuse took more or longer breaks, compared with 7% of those not reporting abuse.

“The data do not allow us to definitively state if abuse leads to these reactions, or if managers are just responding to their subordinates’ less-than-stellar behavior,” Hochwarter said. “However, it is clear that employee-employer relations are at one of the lowest points in history.”

Hochwarter suggested that basic civility, including a commitment to active communication, may cure many workplace problems. “Without communication, there can be no trust,” he said. “And without trust, you’re going to have your share of employee-manager struggles.”

Previous research found that employees stuck in an abusive relationship with their boss experienced more exhaustion, job tension, nervousness, depressed mood and mistrust.

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Related:
How to survive a bad boss
Bad Boss Blog

What People Are Saying

You're article has point out

You're article has point out an interesting aspect of what goes on in many companies. I like how the argument is made here: employee-employer relations aren't always so great. On the other hand, the term "abuse" is kind of vague. Plus, it's sort of ironic that the statistics also show the percentage of employers who DON'T speak about the problem. So how did they come up with those stats if no one spoke up??

Mitch, that is an

Mitch, that is an interesting point (that bad bosses may result in the firing of decent employees who just happen to be under the wrong leadership/someone that doesn't motivate them. A client of mine, Taleo, just posted a video on "Career Horror Stories" that we worked on. I thought you might be interested in watching since it is Halloween Eve and all. We did a bunch of man on the street interviews and talked with local San Franciscans about some of their worst job experiences. I hope you enjoy it! Here's the link: http://www.youtube.com/watch?v=ItyPjyuEJK8

I really admire the way you

I really admire the way you approach to tackle this matter which became a global issue . I will be observing your future works and submitting my own views and results of my personal researches.

nakliyat

I haven't been part of a

I haven't been part of a software project in the last ten years that wasn't underspecified, underbudgeted, oversold, etc.

The prevailing marketing fad is to get any slapdash product into customers' hands and make it work later, so marketeers promise impossible features for ridiculous deadlines, before a line of code is written.

Then the executives task the managers to draw up spreadsheets and project plans that magically show developers delivering the product on time, before a line of specifications is written.

The beancounters determine the number of people, skills, equipment, tools, etc. allowed to complete the project. This is always a vast underestimate which makes everyone feel good except the people who do the actual work.

Is it any wonder that managers have trouble getting the 'colleagues' on the bottom to believe they're part of a 'team'? Managers who are manipulative and confrontive are often seen as 'can-do' managers who get the talent to perform...even if it does require some old tricks like hectoring developers until they give the 'ballpark' estimate the manager wants to hear, and then flogging the workers to meet 'their' estimates, which weren't theirs at all.

"Abusive" is a word subject to widely varying interpretations. I'd like to see a survey of "abusive" practices by managers, but you'll never see one conducted by a professor of management, or see the results published in Computerworld. It seems that once again it has been scientifically proven that developers are slackers who need to be 'managed' aggressively and painfully.

Actually, Professor

Actually, Professor Hochwarter has conducted a survey of "abusive" practices by managers. See www.fsu.edu/news/2006/12/04/bad.boss.

a commitment to active

a commitment to active communication is meaningless buzz.

one of the biggest aspects leading to "employee disenchantment" in our industry: ignoring the fact that the employees are analytical, calculating, methodical people. when an employee with X years of experience calmly explains that the project is one of:

a) underspec'ed
b) under budgeted (time, personel, hardware, etc.)
c) over sold
d) etc.

these points are generally brought to light from a variety of calculations the employee has done...

and they get ignored, and the death march (spiral) begins.

when management begins to realize that "sayin no" is a form of expertise, then, and only then, will things improve.