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PC Vendors: Put up or shut up on the Linux desktop

I was really happy when Dell started selling mainstream PCs with pre-installed Ubuntu Linux. The Austin, Texas-based company was the first to break the Microsoft line. Other companies, like Asus with the first netbook, Lenovo with its ThinkPads, and, finally, HP started shipping mass-market PCs and notebooks with Linux too. Well. Sort of. You see, except for Dell, everyone makes it a pain to get their Linux-enabled PCs. And, I'm sick of it.

First Lenovo, which has kept up IBM's high standards with its ThinkPad laptop, pulled Linux as a standard option from its ThinkPad line. Come on! Linux works great on ThinkPads! There's been a great site for years about nothing but running Linux on ThinkPads, and I've loved using it myself on a series of ThinkPads for even longer. Linux and ThinkPads, they go together better than peanut-butter and jelly!

Today, in theory, you can still get a Linux IdeaPad 10s, a baby-brother to the ThinkPad line, with Novell's SLED 10 (SUSE Linux Enterprise Desktop). At least, after a lot of looking on Lenovo's Web site I found a page that said it was available with SLED. Of course, the page also said, in big letters on the leaderboard that "Lenovo recommends Windows for everyday computing."

I can't think of any reason to recommend Windows, especially not XP Home, which is the only choice you get with the IdeaPad 10s, for everyday, or any day, computing. Endless security threats, the inability to work with Windows' own servers, oh yeah, that's a computer for me. As Carla Schroder said in her review of the IdeaPad, "A very sad, regretful thumbs down, because as much as I like this little computer I hate how Lenovo mis-markets Linux, and I refuse to pay for a Windows license when I don't want one." Amen sister.

Oh, and by the way, as far as I can tell there is no way to get an IdeaPad with SLED on it through the standard ordering system. Thanks Lenovo, thanks a lot.

As for Asus, it's not really their fault. There's a pure OEM (original equipment manufacturer). You can't just call them up or go to their Web site and order one of their Linux-powered Eee netbooks. You have to find a retailer that carried their netbooks with Linux. Good luck with that.

In my experience, for example, the only Asus with Linux you'll find at a Best Buy store are the ones with the 7" screens. The ones with the bigger screens? The more desirable ones? They always have XP Home.

According to a recent NPD Group study more than 90% of netbooks sold in November, December, and January shipped with Windows on them. What wasn't mentioned is that NPD tracks brick and mortar retail sales, not online sales. So, sure if you look just at retail chains that carry almost nothing but Windows equipment, all you'll see is Windows sales.

To find Asus' Linux netbooks, as well as the Linux netbooks from other vendors, you need to go to online sites like J&R or Amazon. Or, better still, try ZaReason, PogoLinux or other dedicated Linux online shops for your Linux PC needs.

HP, to give them credit, does actually sell its HP Mini 1000 Mi series with Linux on its site. But, unless you know where to look, good luck on finding it. Would it be that hard to edit HP's Linux page so that it would be easy to find pre-packaged Linux systems? I don't think so!

So, with the exception of Dell, my final words for all the hardware vendors who say they support the Linux desktop, would you please, please, make it possible for ordinary mortals to buy your Linux equipment?

One last thing, could all of you keep those annoying "Buy Vista" ads off the Linux sales pages. If we didn't already know we didn't want Windows, we wouldn't be on those pages now would we? Thank you. Thank you very much.

What People Are Saying

kinda sad to see a few

kinda sad to see a few "oldmen" arguing about a mute point, your right, we should have the choice, I tried to buy a laptop from Dell and only found out they have preinstalled Ubuntu systems through their customer support. But, I noticed that an Ubuntu is the same price as XP Pro Laptop, so, what am I paying extra? In theory, I am paying for the laptop and a Windows License. Am I also paying a License for Ubuntu? If thats the case I should be able to buy a Laptop with an empty HD and do it myself. So, the oldman was right, they are in it to make money and they aren't doing it with Linux. Thare are some commercial distros of Linux, maybe if I got to pay for the License I should get one of those. But to pay for Linux, I think everyone looses on that deal. Interesting read none the less

BTW... those "Buy Vista"

BTW... those "Buy Vista" adds, aren't for the die hard. For first time linux "buyers", research is key, and these sites are where they go. They really aren't "Buy Vista" ads. They are really "Stay on Windows - and maybe upgrade instead of switch" ads.

Linux Distro for Windows users

There is an operating system that bridges this gap and addresses most of the author’s concerns. TITAN LEV (Linux Extended Version) by Affrody is a Linux distribution that has a user interface customized for both Windows XP users and Mac/OS users. TITAN LEV is designed to provide users the ability to work seamlessly in both Windows and Linux environments. Its low requirements for memory, disk space and CPU power, make it a perfect match for any Netbook. It also includes a set of 130 selected programs that address the common needs of most PC users. The package consists of open-source programs, Microsoft programs and applications that were specifically developed by Affordy. This eliminates the need to search the vast open-source universe for the right application and it also eliminates the often intimidating open-source programs installation. Another significant advantage of this OS is the ability to synchronize your netbook with your home/office desktop. Affordy provides premium technical support for the entire TITAN LEV package. For more details see http://www.affordy.com

It should be about freedom of choice....

Personally, I want freedom to CHOOSE what I want.

- If I want Vista, I tick the box and get Vista.
- If I want Linux, I tick the box and get Linux.
- If I want a bare system, I tick the box and get a bare system.

I object to subsidising Microsoft. I myself run almost everything on Linux. That's my choice - it covers the things I need it to do. I have a single virtualised instance of Windows that I use to access the occasional website that only supports Explorer - and thats it. Why should I pay for something I have no intention of using every time I upgrade my system?

Until we *all* fight back and demand that we are refunded for something we do not use and would not have purchased had we been given the choice, then the OEMs and Microsoft will keep this practise up.

Freedom?

Since when does freedom mean you can demand that other people do things the way you wanted?

You have alternatives; you do not have the right to demand that a company do things your way.

The only tripe I see here is that you're demanding something you have no right to be demanding.

"Paying Customer" gives you the right to ask; if you don't like their answer, you stop giving them money.

Freedom to demand subsidies from companies?

Your version of freedom of choice demands that Dell and other big box vendors subsidize your lovely Linux that can't make it in the real world.

Get a grip. these companies are all about making money. the management demands it, the stock holders demand it, and frankly, the Linux crowd is probably viewed as a leach on society in those circles.

When you can pay for that freedom of choice, you'll get it. Until then, go to a local OEM and buy a bare box from them. QUit whining about Dell or the other big box vendors.

You can run everything on Linux without buying from Dell and / or subsidising Microsoft. You just buy the hardware somewhere else or put it together yourself. It's easy.

What utter tripe!

I could go into extensive detail about how your argument is totally bogus, but instead I shall content myself with just pointing out that Dell is making plenty of money on Linux systems, both for large-scale business orders and on individual netbook sales.

The horse's mouth:
http://blog.laptopmag.com/one-third-of-dell-inspiron-mini-9s-sold-run-linux

lets see, 1/3 of one model -

That's still not that many machines. By the way, did you notice that Asustek is restructuring because they can't sell enough "Netbooks" with Linux to survive!

Yes, Dell may be selling a few of the Mini-9's, and 1/3 are Linux, but that translates into les than a drop in the bucket.

Besides, Dell makes more on Windows versions because they make money on Windows. No wonder they don't push Linux - No cash involved.

You're wrong on one account

You're wrong on one account Steven: Linux doesn't work great on Thinkpads, not all Thinkpads, not anymore.
I don't know if this has anything to do with why Lenovo pulled the plug on Linux, but the new SL's aren't thinkpads, not hardware-wise and I'm really really really dissapointed by the lack of Linux-support for my new Thinkpad SL500. And no, I don't blame Ubuntu for it, Lenovo sold me a "Thinkpad" that's not a thinkpad, they're watering out the name Thinkpad...
So, to me the value of that name has diminished greatly, and I don't think it's a smart move from Lenovo...

About being able to buy pc's with preinstalled Linux: I'd be happy if I could get them whiteboxed and install my preffered OS myself, it annoys me no end that I have to pay for Vista...

Put up or shut up?

Here's a "Put Up or Shut Up" challenge and if you survive, you get to whine about companies like Dell all you want.

Go out there and setup a PC distribution company that sells only Linux based PC's. Get the financial backing, setup the supply chain, learn the marketing, advertise, gain a following and sell to make money!

Make decisions on financial accounting systems, inventory systems, manufacturing systems, and base them all on Linux. See how long you stay in business with restrictions like that! Tell your customers that you know better than they about the system, operating system and software and that Linux is the only reasonable choice.

Setup a support desk that works better than anyone else's in the world, just because you whined about Dell's so much.

Do all that and make money in the process. If you stay in business, you win. If you go bust, you lose. No entitlements here.

I find it interesting that so many whiners yell so loudly, but they couldn't do what Dell did in his early years on a bet.

He took a financial chance. He started a business with the goal of making money. He even dropped out of Law School, talk about making a bet on the future!

Now, an author without any experience in the PC Distribution business wants to tell people like this how to run their business. How comical is that?

Get out there and take the challenge and see how long you last without Windows in your product line!

See just where the money is really made in the computer business.

Open Source folks criticize business people for making decisions designed to make money, yet the Open Source freaks are unwilling to take the same financial risks that business people take every day. Seems hypocritical to me.

Before you get too critical, you might want to walk in their shoes and pay the bills. It gives a whole new meaning to the decisions they make.

Perhaps its time for the Open Source community to put up or shut up?