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Sharky

Shark Tank

Priorities

It's the 1990s, and this IT pilot fish is supporting PCs and networks at a remote manufacturing plant at a time when managers want a way to telecommute.

"The solution from my corporate bosses was a proprietary piece of hardware that had small computers on cards," says fish. "You bought a box and up to eight cards that slid into slots. Each card had its own hard drive and modem and required its own network connection. You'd load up a laptop PC with PC Anywhere and connect to one of the PCs to check e-mail.

"Each card could only be had with a 9,600bit/sec. modem and used a 386SX processor, but this was big stuff in the early '90s. Corporate was really pushing the concept and wanted me to sell it to the local plant."

It's a tough sell: The box costs $16,000 and each card is another $2,000. And fish isn't surprised when the plant manager balks at the price tag -- and then challenges fish to come up with a cheaper solution.

Fish takes the dare. First he locates four old PCs, and upgrades them with 486-based motherboards. He installs 56K modems and off-brand Ethernet cards that allow daisy-chaining the network connection.

He finds a unique piece of hardware that will power-cycle a PC if a modem loses its connection, then sets up each PC with Windows 3.1, e-mail and PC Anywhere.

"When a laptop user would log in using an encrypted password, he would be presented with a network log-on," fish says. "The user could then log on and check e-mail. He would automatically be routed to his home folder, where he could open documents or whatever.

"The total cost? Under $3,000."

That includes the four phone lines, one network connection and an eight-foot power strip installed by the local maintenance guy -- who's so proud to be part of the project that he has carefully checked the power lines and spent a Saturday tie-wrapping all the wiring.

Better still, the arrangement works very, very well. Local managers sign out laptops and go to offsite meetings, where they show their counterparts from other sites how easily they can dial in and get access to their desktops.

And once word gets around of fish's Rube Goldberg setup, he receives a visit from a corporate IT employee who can only stare slack-jawed at the equipment lined up in a corner of fish's network room.

"He took pictures," says fish. "A week later I was verbally reprimanded for not following set standards.

"Three years later, my system was still working. The corporate group finally gave up on their setup, as they kept having numerous problems and the vendor eventually closed shop."

Necessity is the mother of a good Shark Tank story. Send me your true tale of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Now you can post your own stories of IT ridiculousness at Shark Bait. Join today and vent your IT frustrations to people who've been there, done that.

What People Are Saying

So long ago that I can

So long ago that I can scarcely remember it, we had a Wang Alliance in the main office, but our field offices could not use it. We set up two IBM PC's with Wang Terminal Emulation and PC Anywhere. We also used a program called Keyworks and wrote some proprietary code to translate Wang keystrokes (such as Execute). The field offices could dial in to the IBM PC's, log in on the Alliance, and use it just like they were in the main office.

Early 90's Telecommuting

Back in the early 90's, I was IT guy at a medium sized law firm (60 attorneys). We put an analog line to each shareholder attorney's office, added a good modem (first 14.4, later 28K and 56K) and used Close-Up. When they left for the day, they'd activate a batch file and reboot into Close-up listening for a call. They could each dial into their own office PC. For junior attorneys, there were three public access PCs in our training room which were available for dial-in when not being used for training. Later we added an Asyncy Gateway to our GroupWise email, so they could do just email quickly and easily. We also linked GroupWise to some of our client orgainizations who also had GroupWise, and for some important private clients, installed GroupWise Remote on their home systems. This was all before internet connectivity became widespread. It worked very well!

Come into the 21st Century

Hey Fred...let go of the 90s. It's the 21st century. Technology is different.

RE: Priorities

Nice solution!! I commend Fish for using common PCs as RAS servers. If Fish did what I think he did, he used both serial ports on each machine, and connected each one of them to a modem and a phone line. Essentially he created a two line BBS system, four times over.

I bet that corporate IT fool was totally dumbfounded by the simplicity of Fish's solution.

I knew someone back then that ran a 24 line BBS system out of a Pentium box. He used 3 eight port serial cards and a bucket load of modems. And he had TWO of them. Since the setup was in his house, the local telco people were wondering what the hell was going on. Why would someone have 50 lines going into their home????

Let no Good Deed go Unpunished!......

I just knew it worked that way...

But Windoze 3.1 and still running.......creepy.

Paranoia strikes deep...

Therefore I post anonymously.

We are a branch location for a Fortune 500 corporation whose headquarters is hundreds of miles away. Our Microsoft-worshipping corporate IT bunch is in a state of prepetual anger at our small shop's ability to take open-source technology and run rings around their ugly, clunky 'carp'.

The this is that we have web and other apps playing perfect ball with AD, SQL server, and every other MS appliccation except Office chat, and that's next.

Our stuff is also a pleasure for our customers to run.

The effect is that the MS-has-the-best-solution mentality back home is crumbling. Priceless.