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Mark Hall's picture
Mark Hall

On the Mark

SaaS slips past ultimate IT barrier

  CIOs are loath to give up the direct control of systems that CFOs watch like a hawk. Billing and general ledger software come to mind; programs you'd think would never be candidates for software as a service (SaaS). But Ed Sullivan (no, not that Ed Sullivan) thinks that will change. In fact, it already has.

Sullivan, who's the CEO of Aria Systems Inc. in Media, Penn., currently offers billing in the SaaS model instead of traditional on-premise software. According to Sullivan, Aria handles all aspects for recurring billing operations- service activation and de-activation, usage tracking, billing (of course), reporting and more. And all of the information can be customized and fed directly into a general ledger. What's more, Aria Systems has already been blessed by third parties as being compliant with the Payment Card Industry Data Security Standard, or PCI for short. Aria's Linux-based servers are located in a SunGard SAS 70-audited data center with disaster-recovery capabilities. Sullivan has his fingers crossed that by the end of Q2 his application environment will get SAS 70 certification specifically for financial systems.

Currently, Aria bills more than one million consumers and businesses each month and handles over a billion transactions per day. Maybe the last barrier for SaaS has been breached. Pricing starts as low as 10 cents per invoice.

What People Are Saying

another candidate for SaaS

Add IT service management to the list of ripe candidates for SaaS. This industry has been underserved for years by the Remedy and Peregrine types. Service-now.com is delivering a better way by offering a product that doesn't require upgrades, is really easy to roll out (notice I didn't say 'install'), and is as easy to customize as your iGoogle or myYahoo page.