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All Sharky's Posts
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Sharky

Shark Tank

That manager would probably have disavowed everything anyway

The last employee to leave this big open-plan office is supposed to turn out the lights. Unfortunately, one worker doesn't know where the light switch is -- but she sees a big handle marked "power."

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Virtually no benefit

After applying some updates to a Windows 2003 virtual server, this pilot fish comes in the next morning to find the server unresponsive. Then it happens again a few days later -- and soon it's happening every morning.

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She doesn't happen to work in corporate communications, does she?

There's a major virus outbreak going on, and a user at a remote site calls this pilot fish to complain that her computer won't let her get any work done -- and the local tech isn't answering her calls.

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What could be simpler?

Pilot fish at this government lab is called in because some users just aren't following the rules.

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Really in the dark

Remote user calls to report that her terminal screen is blank -- and after 45 minutes of troubleshooting, this help desk pilot fish starts to see the light.

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But they WERE fast

This big utility company has staff scattered over a wide area, and that means lots of small offices and field teams. But when network traffic between two of the offices gets painfully slow, IT is quick to respond -- sort of.

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Good guess, but no

This IT shop is replacing its two print servers with a single new machine, which requires writing a script that makes changes to every PC in the company that prints. And that mostly works -- but there's still one PC left to find.

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When 99 is greater than 100

The company where this pilot fish works has part of its operations on a mainframe -- and mostly that's fine, though it's a little dicey when month-end reports are due. Then the system engineers announce they've got a great idea.

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What's your sign?

This IT boss stomps into the printer room in a big hurry, ignoring the signs warning not to wear loose clothing near the shredder -- and what happens next is predictable.

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Third wave's the charm

One of this company's more charity-conscious users composes a message intended for only a select few of his close personal friends, and then sends it out to the entire 15,000-member workforce -- with predictable results.

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Can you hear me now?

Everything has been working just fine for this small business's IT, with e-mail and the Web site managed by a third-party vendor on the vendor's servers. But then the Web site vendor moves e-mail and Web sites to the servers of a large hosting company.

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Doin' it old-school style

This pilot fish has watched his IT shop grow from a single IBM minicomputer to dozens of servers connected to hundreds of PCs over the past 20 years, and these days he only occasionally sits in on a department meeting. But sometimes, that's a good thing.

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The fobbit

Lone on-site IT engineer at a small military base in the desert in Iraq is very gung-ho about doing his part, and he wants to be able to brag about his time ‘outside the wire' -- so he comes up with a novel excuse.

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Never underestimate the power of one rule

Pilot fish gets a call from a client with a week-old PC -- and he's in a panic. The newbie user tells fish that he can't plug in the mouse and keyboard, and he needs to answer an important e-mail that has just arrived.

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Your tax dollars at work

This government agency wants a digital photo of an employee in a remote office, and the local administrative assistant dutifully e-mails it. But that's not the way the folks in D.C. want it.

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