Sharky's Most Recent Posts

This pilot fish takes a job teaching at a local college, and his office is right next to the IT department, so he helps out between classes when the IT guys are swamped -- or out to lunch.

IT chief pilot fish at this financial services company gets an e-mail forwarded by the CEO -- and the big boss is very worried, because it looks to him like someone has done lots of research in order to scam his company.

This pilot fish does whatever is needed in IT for the environmental consulting firm where he works -- databases, computer builds, anything with electronics that's sent his way. But one user seems to have, um, special needs.

The network in this building is going crazy, thanks to some sort of contamination between subnets. But where is it coming from?

At this government-connected facility, all software needs a final approval from upper management before it goes into production. And when a new change management rule goes into effect, one software development manager takes it very seriously.

Support pilot fish gets a frantic call from a marketing guy at a trade show who's setting up a graphics terminal to demo his product -- and with only a couple of hours before the show starts, he can't get it working.

This bank's chief operating officer needs a dedicated printer in his office to print confidential information -- and because he's a COO, he gets quicker service than most from IT. Or at least, that's the theory.

Pilot fish is called in to troubleshoot a relatively small network that's just not complicated enough to be having complicated problems. But something is clearly wrong -- and fish isn't finding it.

Programmer pilot fish at a small college implements a set of fundamental changes in how courses are numbered -- an important element of how course prerequisites are handled. Then he goes on vacation -- and comes back to chaos.

This big business-process outsourcing outfit is supposed to be managing its clients' ERP systems remotely. But for one client, staffers keep getting kicked off the client's network in the middle of processing accounts payable.

This pilot fish has become the de facto guru for a particular minicomputer and its operating system. But the OS is starting to freeze without warning -- and now it's fish's job to track down why.

User complains that her PC has no network connectivity, so this help-desk pilot fish gives her a call to do basic troubleshooting before making a desk-side visit.

This pilot fish works for a big IT vendor as "backline technical escalation support." Translation: He's the last person an angry customer can talk to.

It's the mid-1970s, and with a blizzard raging outside one night, this programmer pilot fish finds himself alone in the data center -- when suddenly everything grinds to a halt.

Pilot fish is assigned to write a program to handle call center requests, but when he goes from one department head to the next asking what they want in the application, they all give him the same non-answer.