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The Mac's new friends


Macs have been on sale in Apple stores for years now. They also show up in reseller stores from time to time. What they haven't done, until recently, is show up in conventional box stores.

That's why I was pleasantly surprised when I went in to kill some time at my local Best Buy in Asheville, NC to find a mini-Apple-store within a store. The store featured only four laptops, including the MacBook Air and a pair of Apple iMacs.

The little display area may be nothing compared to an Apple store, but what caught my attention was not only how many people paid attention to the mini-store, but how they paid attention to it. In the usual areas, you see two kinds of people.

First, there are the clueless. They may have owned several PCs, but they really don't know PCs. To them, they're still magic boxes, but they're not excited about this magic. They want the most bang for the buck, but since GHz and MHz no longer means much of anything and they sort of know that Vista isn't really much good, it's hard for them to get a grip on what's what with PCs, much less get excited about buying one.

The other group are the PC enthusiasts, but perhaps 'enthusiast' is the wrong word. They know computers. They like computers. But, they're not excited about the computers of 2008 the way they once were.

Except, that is, when they look at the Macs. There, both kinds of people were gathered around the PCs like kids around a Christmas tree awaiting the word to start opening the presents. Everyone <i>wanted</i> to look at the new toys. Including, I was amused to see, several Best Buy sales people who were also milling about trying to get a better look.

Apple has arrived to the great American middle class. In the past, Macs were for creative people, for urbanites who could get to an Apple Store, and for those willing to go the extra mile to get a Mac. In short, even though Macs were also known as easy to use, they were not meant for everybody. In a Best Buy in the Blue Ridge mountains, I saw Macs that, high price tags and all, were getting everyone's attention.

The mass market Macs have arrived, and everyone wants one.

 

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What People Are Saying

Apple products at Best Buy

The good news is that you can now get an Apple at Best Buy!

The bad news is that you can now get an Apple at Best Buy!

I wouldn't buy a floppy disc at Best Buy but if you think you can get a computer there, good luck!

Selling hardware is one thing, but ...

I don't have a Mac dealer nearby, so I drive 60 to 80 miles to one. Since Best Buy is selling hardware, I might look there, but will probably go to the the Apple store to buy. The reason, the software. If Best Buy really wants to increase Apple sells, bring on the software. There is actually a lot out there, even games, if these box stores would just put them on the shelves. Also, the software vendors need to go back to putting both Apple and Windows versions on the same media. This would keep the shelf space from growing and would increase there sales. I for one don't look at the software at Best Buy.

Not everyone...

"The mass market Macs have arrived, and everyone wants one."

Not everyone, very far from it. There is a difference between gawking at a Mac, and actually buying one.

My 2002 HP computer Just Works, and will be replaced by another HP computer in the near future. (My old HP hasn't required a single repair.)

There is no mass Mac market

There is no mass Mac market its all media hype. People still prefers WIndows based computers.

Same thing here

I sell computer books. Ever since Apple switched to Intel we saw an increasing amount of customers buying Mac books. Before we had the old Macheads buying every Missing Manual they could find, then came the switched users who wanted simple introductions to the system and the apps (and now we see growth in the Apple only apps like FinalCut or Logic). Now it seems the developers are following. The few available Cocoa books are selling really good. Singhs »Mac OS X Internals« is sellling as good as the (old and new) Hillegass books.

And what's especially funny: Even though the most of these books are in english (we are german) the customers don't seem to care. Granted, the usual developer has no problem with english books (therefor we sell a lot of them), but if one goes for the english book without hesitation that's usually a good sign of healthy growth in my experience.

I like the thought of a growing Mac base and a growing Linux base (where we have the same symptoms but with a lot more switchers from windows).

I think the Mac draws attention not because it is technically superior (it isn't necessarily, in my opinion) but because it is the unity of OS and hardware carefully thought of. And that shows in the end product: it looks very good, so Apple has the attention. And it works really good, that is keeping the attention high.

You can see that in the Mac books we have in store. They are usually the best looking books. One of Germanys biggest IT book publishers (whose books look all very good) has their design editors department doing the Mac books.

On another note, regarding books: Why is every publisher feeling obliged to publish at least ten titles for Photoshop? It's going on my nerves to see 2-5 new titles for PS every week. Is PS so complex that it requires two meters of books to only scratch the surface of the app? Or does everyone want a piece of the cake (which is not really getting bigger)?

best buy

Chain stores, like pc users, have little understanding of macs for the most part. Although I bought my first mac at Best Buy I no longer waste my time at chain stores who are trying to make a fast buck selling macs without putting in the dedication that apple products deserve. For these stores, macs are just another computer.

For one thing, apple products cost the same country-wide so I'd rather spend my bucks with people who support the products and have a lot of experience with macs, ie. local apple stores that sell nothing but macs and apple products provide better support than stores that just put macs on the shelves and expect the computers to sell themselves.

Building a mac community means putting your dollars where they do the most good. Everytime I have to do anything with my wife's pc, xp stalls and hangs and basically makes me sick to my stomach with hidden command keys to do simple things that apple products do so easily but which are bewildering and excessively difficult for windows personal computers (if they manage to function at all). Chain stores might as well sell crap because they have no commitment to the customer or the product. For me, I'll go the extra mile to support apple only stores because each apple product goes the extra mile for me with stability, ease of use, and artistic styling that has always made macs great to look at, own, and use. 30 years being a pc user makes me sick to my stomach having to solve microsoft's abominations of designing bad operating systems. With Vista, Microsoft has once again proven they just don't know how to build a good operating system. Old dogs seldom learn new tricks.

I have a local Apple dealer

I have a local Apple dealer 200 meters from where I live. My brother bought his first Mac there and since then we always go there.

Support your local dealer! I'm buying my vegetables and fruits from a local farmer, get my bread, cake and meat right on my corner. It may cost a little more money, but I can always pick out the best apples (in both senses of the word – I tried out two iBooks before buying one).

I don't like chains, and I'm glad there are people out there thinking like me – doesn't happen very often.

after 20 years of doing

after 20 years of doing battle with the windows p/c joke i'm about (at a time when i can least afford it) to switch to mac. just sick and tired of loosing hours of video/photo editing work, important s/sheets etc . am retired 79yrs +, very fixed i/c --it is going to hurt but it will be worth it.