This is why we save all those boxes
- TAGS:laptop, mailing, post office
- IT TOPICS:Hardware, Management, Security
This remote user's laptop starts going bad, so an IT pilot fish at the main office tells him to send it in to be fixed.
"Since he lived in a different state, that request required using mail delivery or an overnight company," says fish.
"A few days later, a ragged, torn and taped padded envelope arrived on my desk. Upon opening the envelope I was shocked to find a slightly damaged laptop!"
Amazingly, the laptop still works, though it's banged up, the case has a few cracks in it and the top is slightly dented. The biggest damage: cracks in the case around the screen.
When fish calls the user, the user tells her that he took it to the post office and was assured by the clerk that an envelope was more than sufficient for mailing a laptop.
"The user was told that he would have to pay for repairs or use the laptop in its cracked state," fish says.
"He used it in the cracked state.
"But though he sent it in several times after that, he never sent the laptop in an envelope again."
Sharky wants to unpack your true tale of IT life in first-class condition. Send it to me at sharky@computerworld.com. I'll send you a hard-to-damage Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.
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