Bio

Questions that Sharky gets a lot

Q: What's a pilot fish?

A: There are two answers to that question. One is the Mother Nature version: Pilot fish are small fish that swim just ahead of sharks. When the shark changes direction, so do the pilot fish. When you watch underwater video of it, it looks like the idea to change direction occurred simultaneously to shark and pilot fish.

Thing is, sharks go pretty much anywhere they want, eating pretty much whatever they want. They lunge and tear and snatch, but in so doing, leave plenty of smorgasbord for the nimble pilot fish.

The IT version: A pilot fish is one of the workers. Not a honcho, not a shark.

The tricks for both kinds of pilot fish are finding a shark they can live with and staying out of range of its teeth. And to always stay alert and away from those tooth-packed jaws. A moment's inattention could end the pilot fish's career.

That's life at the reef.

Q: Are all the Sharky stories true?

A: Yes, as best we can determine.

Q: Where do the Sharky tales come from?

A: From readers. Sharky just reads and rewrites and basks in the reflected glory of you, our readers. It is as that famous fish-friendly philosopher Spinoza said, "He that can carp in the most eloquent or acute manner at the weakness of the human mind is held by his fellows as almost divine."

Q: How do I get one of those fabulous Sharky T-shirts?

A: Here's how it works. You send us your tale of perfidy, heroism or just plain weirdness at your IT shop. If Sharky selects it for publication, you get the shirt -- free and clear, no handling charges.

Q: Do I have to write my story in Sharky-ese?

A: No. Not at all. Leave something for Sharky to do. Just be sure to give us details. What happened, to whom, what he said, what she said, how it all worked out.

Q: I've got a really funny story, but I could get fired if my old trout of a boss found out I told you. How confidential is what I send to Sharky?

A: We don't publish names: yours, your boss's, your trout's, your company's. We try to file off the serial numbers, though there's no absolute guarantee that someone who lived through the incident won't recognize himself.

Our aim is to share the outrageous, knee-slapping, milk-squirting-out-your-nose funny tales that abound in the IT world, not to get you fired. That would not be funny.

Q: You published my tale. Where's my T-shirt?

A: Hey, hey, cut us a break. Just reading Sharky's voluminous mail to filter out the death threats and Ponzi scheme offers is practically a full-time job. And there are only a couple of us to serve all of Sharky's needs and wants. (You think your boss is demanding? Hah!)

Because most Shark Tank submissions don't include a full mailing address, we have to contact each pilot fish to get the address before sending out a T-shirt. That's done in batch mode, so it can take anywhere from a day to a few weeks. When things really get backed up, it can fall behind as much as a month or two.

But be assured: Sharky vows to forget no one!

Occasionally by the time your tale sees print, your e-mail address will have changed. If your e-mail address changed after you sent your contribution and you never got your shirt, let us know at sharky@computerworld.com. We'll get right on it.

Q: How do I get each new Shark Tank tale emailed to me?

Easy. Subscribe to the newsletter.

Q: Where are the Sharkives?

Tales of old can be found in Sharky's archive.

 

Latest Posts by Sharky

IT manager pilot fish has a user in the plant who just doesn't trust computers, the IT department or management -- and she's convinced the company is monitoring her every move.

June 18, 2013 6:00 AM EDT

City government tech upgrades several PCs acting as cash registers at the city's recreation center. But soon one user calls to report that the credit-card reader isn't working on his PC.

June 17, 2013 6:00 AM EDT

This tech at a big bank gets a call from someone in Finance who's frantic because the "numbers report" is missing, Numbers report? "You know," user says, "that real big report we get each workday. I need to file it!"

June 14, 2013 6:00 AM EDT

Pilot fish is working in the corporate data center when a call comes in from a frantic user: The power is out at the data center's backup site.

June 13, 2013 6:00 AM EDT

Work order comes in to IT to change a user's ID due to a name change, and this pilot fish gets the task -- well, the part of the talk he's allowed to do, anyway.

June 12, 2013 6:00 AM EDT

It's the mid-1990s, and this pilot fish works for a big bank that has chosen a DOS-based product from a small vendor to handle loan documents. But one day during a test, there's a glitch.

June 11, 2013 6:00 AM EDT

Tech support pilot fish works for a nonprofit animal rights organization that has just shifted to a new anti-spam vendor -- which means lots of trouble tickets about e-mails that used to come through but now don't.

June 10, 2013 6:00 AM EDT

Pilot fish is helping a friend deal with some problems in the PC he uses for his home business -- and the most pressing one is that the PC starts beeping non-stop as soon as he turns it on.

June 07, 2013 6:00 AM EDT

Flashback to the late 1990s, when this pilot fish is working in a non-technical job for a big government contractor. The next step up is the help desk, so when a job opens up, despite being a political science major, fish applies.

June 06, 2013 6:00 AM EDT

Support pilot fish at a college campus gets a trouble ticket from a non-IT supervisor complaining that one classroom's document camera doesn't work. But try as he might, fish can't get more details about the problem.

June 05, 2013 6:00 AM EDT
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