Who says nobody does what IT asks?

Pilot fish is assigned to install an auditing application on a secretary's PC, so he calls to see if the user is at her desk.

"She didn't answer the phone, and it rolled to the next secretary who sits right across from her," fish says.

"I asked if the person was anywhere close to her desk and was told that she had stepped out for a minute."

Fish doesn't really want to wait an unknown period of time for the user to return. Is her PC's screen locked? fish asks. No, secretary tells him.

So fish asks the secretary to move the mouse. That way, the screen saver won't kick in to lock the PC before he arrives to do the install.

He hangs up the phone, but before he can head to the user's desk, the phone rings again.

"About five minutes later, I went to the user's machine," says fish. "The secretary I had talked to was sitting there — still moving the mouse around so the screen wouldn't lock."

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