Industry


Ads by TechWords

See your link here


Subscribe to our e-mail newsletters
For more info on a specific newsletter, click the title. Details will be displayed in a new window.
Computerworld Daily News (First Look and Wrap-Up)
Computerworld Blogs Newsletter
The Weekly Top 10
More E-Mail Newsletters 
Preston Gralla's picture
Preston Gralla

Seeing Through Windows

Who would pay outrageous prices at the Microsoft Store?

With great fanfare, Microsoft recently debuted a download store, where you can buy Microsoft products such as Office via download. But considering that many downloadable products cost 40% more than the DVD versions on Amazon, who would buy?

Every single product I saw cost considerably more for a download-only version at the Microsoft Store compared to Amazon. For example, at the Microsoft Store, Microsoft Office Ultimate 2007 sells for $679.95. On Amazon, you can get it for $399.99, or even less if you're willing to buy from an Amazon merchant --- I found one new copy selling for $249, which means less than half the price that Microsoft charges for a downloadable version.

For Office Professional 2007, you'll pay $499.95 for the download, versus $399.99 for the DVD from Amazon. And I found one Amazon merchant selling it for $129.99.

The list goes on --- you'll spend far less for virtually every edition of Office on Amazon than on the Microsoft Store, and you also get the benefit of having it on DVD rather than only via download.

Operating systems cost more as well --- $319.95 on the Microsoft Store versus $249.99 from Amazon, or even lower from Amazon merchants.

So what, exactly, was Microsoft thinking when it launched this store? Who would want to pay 40% more, have to put up with downloading hundreds of megabytes, and then not get a physical DVD?

Beats me, unless Microsoft adheres to the P.T. Barnum rule of retailing: There's a sucker born every minute.

Preston Gralla is a contributing editor for Computerworld, and the author of more than 35 books.

What People Are Saying

Who would pay these prices?

Perhaps the same people who pay hundreds of dollars for Windows generally, when far better operating systems are available FREE.

Windows-Preinstalled

Windows-Preinstalled is a nominal hidden cost.

Windows has the best and largest library of available applications, has the largest selection of driver-supported hardware, and has the most widely supported ecosystem.

I have no interest in downgrading to Linux.

Microsoft has to...

Microsoft has to charge full list price, so they don't alienate their retailers.

Other companies do the same thing. You can download Norton Internet Security 2009 directly from Symantec for $69.99, or get the boxed version from Amazon.com for $39.99.

Not everyone is smart enough to shop on Amazon.com. (grin)

This makes sense

I thought the answer to Mr. Gralla's implied question might be something like what Anonymous reported. Still, Mr. Gralla's main point remains germane; why did MS even bother if the prices it must charge because of contractual agreement or retail relationship are so much higher than what we can find elsewhere? The answer is, of course, because it wanted to counter the impact of "The Apple Store."

IMHO, it's a waste of corporate resources for a meaningless gesture. Microsoft would do better to simply place links to Amazon (or wherever), when they display their products on their main site.

At least that's my two cents worth.