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18 comments- TAGS:Domino, Lotus Notes, pizza
- IT TOPICS:Desktop Applications, Management
User has a problem with her calendar in Lotus Notes, so she submits a trouble ticket, according to a pilot fish in the know.
And the offshore help desk promptly contacts her.
Help Desk: "I am Fred from the help desk, calling about the Domino problem you reported."
User: "What?"
Help Desk: "I am calling about the Domino issue you have."
User: "I didn't order any pizza. You must have the wrong number."
Help Desk: "No, I am calling from the help desk about your Domino problem."
User: "Are you calling about the domain?"
Help Desk: "No, it's about the Lotus Notes problem."
User: "Oh, the Lotus Notes calendar problem?"
Help Desk: "Yes!"
Reports fish, "The Lotus Domino team did finally fix the issue, and the user is happy for now -- even though she didn't get any pizza."
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