Vroom vroom!

This IT pilot fish helps out in supporting users, but his main job is as a programmer, so he's sometimes the last one to hear about a problem.

"My co-workers and I began receiving complaints from a user that his computer's clock kept losing time and Outlook was late in notifying him of his appointments," fish says.

"My co-worker replaced his computer with a newer one and he still had the problem."

Eventually fish's cohorts run out of ideas, and hand the issue off to him.

A cursory look at the user's PC reveals nothing out of the ordinary except that the user has set a picture of his sports car as the desktop background.

On impulse, fish checks the image file for the car picture. Turns out it's a high-resolution bitmap image -- and the file is nearly 100 MB!

Fish asks user to try removing the image from his desktop just for one day as a test to see if that helps.

User agrees.

Two days later, user calls fish. Everything is now working perfectly, he says, but can I have my desktop back?

"I changed his sports-car bitmap to a lower-resolution JPG image and reset his background for him," says fish. "He never had a problem with his PC clock again."

Feed the Shark! Send me your true tale of IT life at sharky@computerworld.com. You"ll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Now you can post your own stories of IT ridiculousness at Shark Bait. Join today and vent your IT frustrations to people who"ve been there, done that.

Copyright © 2009 IDG Communications, Inc.

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