How VITAS Healthcare moved to UEM

VITAS Healthcare is three-quarters of the way to providing iPhones and iPads to its 12,000 employees -- and the company will be able to manage all of the devices with just six people.

VITAS Healthcare, a Miami-based a hospice and palliative care company with more than 12,000 employees and about 19,000 patients across 14 states, went on a six-year journey to create a mobile-enabled workforce and the unified endpoint management (UEM) system needed to handle their devices.

UEM allows IT to remotely provision, control and secure everything from cell phones, to tablets, laptops, desktops and now, Internet of Things (IoT) devices; some vendors even allow management across a variety of operating systems.

Because VITAS's workforce doesn't operate in a traditional healthcare setting, such as a hospital or clinic, and workers often travel to their patients, the company decided to arm clinicians, doctors, nurses and home health aides with iPhones or iPads.

"And that is their clinical workstation," said Patrick Hale, CIO at VITAS Healthcare.

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