

Charlotte Trueman
Staff Writer
Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, AR/VR and issues around sustainability.

When it’s time to return to the office, tech is key to success
As COVID-19 vaccines begin to roll out but remain months away for most office workers, companies want to know how to safely reopen offices and what the post-pandemic workplace will look like.

In 2020, videoconferencing gained an enterprise foothold. Now what?
The pandemic continues, and changes it brought to the workplace — the wholesale move to remote work — appear to be here to stay. So how will videoconferencing firms respond over the next 12 months?

Cisco overhauls Webex with an eye on seamless collaboration, smart hybrid work
At its WebexOne event, Cisco unveiled a slew of new features — and three devices — designed to help users make virtual meetings as good as the real thing.

Totality Services launches remote IT support for WFH workers in the UK
IT support provider Totality Services has launched a new venture, WFH IT Support, offering to help UK-based SMBs and displaced workers during the COVID-19 crisis.

Asana adds new integrations to help connect distributed teams
Asana has unveiled integrations with Atlassian Jira, Microsoft Teams, Slack and Zoom to help improve productivity and reduce the duplication of work.

UK healthtech startups to watch
Healthtech in the UK is a booming market with a combined turnover of £24 billion. Here are some of the top healthtech startups attracting the investment.

Atlassian looks to revolutionize ITSM market with Jira Service Management
As the IT Service Management landscape continues to grow, Atlassian’s latest move aims to bring IT operations and development teams closer together.

UK tech skills gap set to narrow
As the on-going pandemic keeps large portions of the UK workforce furloughed or made redundant, research shows record numbers of people are looking to enter the tech sector.

Otter.ai adds live captions to its Zoom integration
Videoconferencing platform Zoom has unveiled an Otter.ai integration, providing users with access to live transcriptions and meeting notes.

How BT improved internal communications with Facebook Workplace
Since deploying Facebook Workplace, the UK telecoms giant has built a culture of communication amongst staff and managers alike.

How COVID-19 has affected tech-hiring trends in the UK
As the UK braces itself for a second wave of coronavirus, specialist recruiter Robert Half uncovered some of the challenges businesses have faced throughout the pandemic and how they impact hiring trends.
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