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Shark Tank

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True tales of IT life: useless users, hapless bosses, clueless vendors and adventures in the IT trenches. Compiled over the years from the frontlines.

Flashback Friday: Well, not intentionally
Opinion

Flashback Friday: Well, not intentionally

And we’re not at all upset that you canceled the contract.

Wayback Wednesday: The ABCs, or the 1-2-3’s?
Opinion

Wayback Wednesday: The ABCs, or the 1-2-3’s?

How simple do I have to make this?

Is there anything else I can help you with?
Opinion

Is there anything else I can help you with?

Big Blue and its big blue button.

Memory-Lane Monday: Great idea, except …
Opinion

Memory-Lane Monday: Great idea, except …

Let’s just say you’re unclear on the concept.

Flashback Friday: When you write the manual, ‘RTFM’ becomes your mantra
Opinion

Flashback Friday: When you write the manual, ‘RTFM’ becomes your mantra

A lot of work for little thanks.

Wayback Wednesday: There are no crazy troubleshooting ideas
Opinion

Wayback Wednesday: There are no crazy troubleshooting ideas

When normal fixes don’t work, try what makes no sense to you.

Now hear this
Opinion

Now hear this

This job is no game.

Memory-Lane Monday: So much savings!
Opinion

Memory-Lane Monday: So much savings!

Remember when somebody said this was a bad idea?

Flashback Friday: Huh, you know what really bothers me?
Opinion

Flashback Friday: Huh, you know what really bothers me?

The perils of being considerate.

Wayback Wednesday: There’s always a smart aleck around
Opinion

Wayback Wednesday: There’s always a smart aleck around

And they are so helpful on the help desk.

All together now
Opinion

All together now

Ah, the joys of the infinite loop.

Memory-Lane Monday: Wherefore art thou CIO?
Opinion

Memory-Lane Monday: Wherefore art thou CIO?

He’s a rose by any other name.

Flashback Friday: Oh, did I say 30 DAYS?
Opinion

Flashback Friday: Oh, did I say 30 DAYS?

Well, it seemed like a month already.

Wayback Wednesday: Priorities
Opinion

Wayback Wednesday: Priorities

You’re forgetting: We have two printers but only one foosball table.

We’ll fix this, inshallah
Opinion

We’ll fix this, inshallah

There’s just one little problem first.

Memory-Lane Monday: I guess looks are everything
Opinion

Memory-Lane Monday: I guess looks are everything

Ugly hardware ends up in Siberia.

Flashback Friday: How about a shark?
Opinion

Flashback Friday: How about a shark?

And not a kid-friendly one.

Wayback Wednesday: Survival of the fittest, hardware division
Opinion

Wayback Wednesday: Survival of the fittest, hardware division

I can haz all the bits?

Now let’s guess what fish’s new password is
Opinion

Now let’s guess what fish’s new password is

Or maybe we shouldn’t go there.

Memory-Lane Monday: It’s in the cards
Opinion

Memory-Lane Monday: It’s in the cards

But is the deck rigged?

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