Digital Assistants
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JLL creates ‘smart office’ AI voice assistant
The real estate firm partnered with Google to compete with a range of conversational AI assistants entering the workplace, from Alexa to Cortana.
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Financial services embraces AI | TECH(talk)
With artificial intelligence (and machine learning) showing up in numerous industries, it's no surprise they're now gaining traction in financial services. Coming soon to a banking chatbot near you....
New Cortana and Google Assistant updates highlight workplace potential
Microsoft and Google this week both showcased changes to their digital voice assistants designed to make them more useful in the office.
How AI is helping the help desk
Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand planning and more.
The smart speaker finally gets its killer app for business
It turns out that the most important app for a virtual assistant appliance might be the one you create yourself.
Windows 10 quick tips: Get the most out of Cortana
Microsoft's digital assistant Cortana can make your life easier and more efficient — if you know how to really take advantage of it.
IBM and the future of digital assistants: Building superhumans
The IBM Think Conference showcases some fascinating human enhancements that will shortly begin our evolution from human to hybrid-human to and beyond. It’s a fast-approaching future where we are individually more capable, and far less...
WeWork halts rollout of Alexa for Business
The company was showcased as an early adopter of the virtual assistant technology when Alexa for Business launched in 2017. CNBC says the WeWork trial was halted after two months.
Will Cortana go the way of Windows Phone?
The signs all suggest that Microsoft is going to cut its losses in the digital assistant market. Smart move.
Amazon’s Alexa virtual assistant now available on Windows 10 PCs as a standalone app
Alexa, which debuted on select Windows 10 laptops earlier this year is now available for download on all compatible devices, building Amazon's push into the enterprise.
Why Apple’s Siri is already an enterprise product
The usual suspects love to spend time claiming Siri lags other voice assistants; they don’t seem to understand that Apple’s voice assistant is an enterprise product. It's all about the data – and privacy.
Amazon opens up Alexa for Business to third-party devices
The move allows the the voice-activated digital assistant to push further into the enterprise by expanding the variety of devices in which it's embedded.
12 Siri Shortcuts to make you more productive
Thses Siri Shortcuts for iOS 12, iPhone, and iPad can make you more productive.
University-customized Alexa devices will answer students’ questions
Saint Louis University CIO says that Alexa could be used to boost faculty productivity too.
10 ways Google Home can be helpful at work
Whether you're using Google Home or one of the newer Android-based Smart Displays, having a virtual assistant in your office can be a real asset.
The fascinatingly familiar march of the smart speaker market
When you look closely at Google's escalating war to win the smart speaker market, it's hard not to feel a slight sense of déjà vu.
How voice technology will re-shape business
Everybody expects voice tech and virtual assistants like Google Assistant, Alexa and Cortana to make a big splash in the enterprise. Here's what to expect.
Lawmakers investigate how AI in Apple, Google invade privacy
The government is finally understanding the invasion of privacy concerns around companies like Facebook, Apple and Google with their services and devices like iPhone and Android. Will these companies fix the real problem or be forced...
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