IT Leadership

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Why respecting customer privacy is good for business

Protect your customers’ data and give them control over it, and with the right messaging, you’ll gain a substantial marketing advantage.

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Download the Best Places to Work in IT archives, 1994 to 2021

See which companies have earned a spot on the Best Places to Work in IT list from Computerworld and Insider Pro over the last 28 years.

Data hoarding: The consequences go far beyond compliance risk

What’s the oldest file on your computer? A scan of my hard drive turned up a handful from the late 1990s as well as a 2GB trove of interview notes and call recordings from a book I wrote in 2006.

You can’t take it with you: Stop data exfiltration now

With or without malicious intent, employees have a bad habit of downloading proprietary information, an unfortunate practice exacerbated by the work-from-home shift.

Don’t make yourself a social media target

You should know by now to be careful about what you tweet or post. Whether you survive suddenly public missteps from your past depends on who you are and how you react.

Get ready for the next wave of virtual meetings

Yes, many of us are starting to return to the office, but meetings will never be the same—and new tech promises they’ll keep evolving.

When making business decisions, think like a poker player

Sure, you can go with your gut, but those informed by relevant data will win more often.

Why inquisitiveness matters as much as IQ

In a fast-changing world, no one knows what challenges may emerge next—which is why hiring managers should see varied career experience as a plus.

The 'gig economy' is a two-way street

As employers prepare for a future that will include ever-larger numbers of temporary and short-term workers, they need to keep in mind the practices that keep the best people in the fold.

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CIO Think Tank: Reinventing IT

As companies accelerate out of pandemic disruption, how can IT meet increasing demands — and reap unprecedented benefits? In a series of virtual roundtables, dozens of IT leaders offered key insights about the road ahead.

An antidote to boring e-commerce

Online retail is a snoozefest of sites that all look the same, with some interesting new exceptions. Expect innovators to spice things up—not just online, but in imaginative retail spaces near you.

The new, self-organizing workplace

One effect of the pandemic and remote work: flatter, looser organizational structures. Here’s why that’s a good thing—and how the right software can help manage it.

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How to create a digital workplace

Creating a digital work environment for employees, regardless of where they are physically, involves much more than handing out laptops, turning to cloud apps, and using a VPN. Here's what companies need to keep in mind as they plan...

The loneliness of the long-distance worker

How do you avoid burning out your remote staff? Don’t merely tell them what to do—tell them what NOT to do.

What to do when customers complain

When customers complain, doing nothing is not an option. Respond quickly and appropriately, and you can expand your base of loyal customers.

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Starting a new job in a pandemic: Virtual onboarding to the rescue

Like most new pandemic-induced working practices, remote onboarding is here to stay. How can employers make the process, from device provisioning and training to helping new hires feel welcome, as seamless as possible?

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IBM’s Project Debater showcases next-gen AI-driven productivity

Could artificial intelligence help companies make better decisions? We may soon find out.

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Podcast Today in Tech

Mars Perseverance rover landing: How IT supports NASA and JPL’s Mars 2020 mission

Last month, the Perseverance rover successfully landed on Mars following a six-and-half-month journey from Earth through space. Over the next Martian year (or, over 600 days here on Earth), the rover will search for signs of ancient...

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16 technology winners and losers, post-COVID

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.

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How to hire and retain Black tech pros — for real

Turning diversity intentions into reality means going outside your comfort zone and making a sustained effort engage, honor, and understand the African American community.

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