The Intelligent Enterprise for the Public Sector

People are experiencing innovative, personalised, and speedy digital business models and expect the same experience with government. The most successful public agencies will be those that reimagine their end-to-end business processes using technologies based on open standards. These agencies will shift routine tasks from humans to business systems using intelligent automation. This white paper explores the trends shaping the public sector over the next five years and how government organisations can become citizen focused and agile.