The robots coming to our rescue: How work changed forever in 2020

Never before has automation taken centre stage as a transformational technology. This is as true for businesses as it is for individuals.During the COVID-19 pandemic, automation has allowed businesses to continue responding to the needs of society at a time of huge and global disruption; most importantly, it has helped us to face into and solve new and emerging challenges. It is no mean feat to be able to support a globally dispersed workforce, which remains under pressure to respond to unrelenting and growing demands. The crisis has accelerated digital adoption and shown us just how dependent we are on digital technology to keep business and society functioning.