3 Ways AI and Machine Learning Can Transform Public Agencies

Over the past decade, Artificial Intelligence and Machine Learning (AI/ML) have moved from the realm of science fiction into the corporate and governmental mainstream. But while executives know what AI/ML is on a conceptual level, fewer leaders understand how to implement it to solve real business problems. In fact, one study by the SAS Institute on AI implementation in government reported that nearly 70% of respondents felt that they “don’t understand enough about AI to fully appreciate whether it will benefit our organization.” As a result, organizations often overlook the benefits of using AI to solve common business problems, like improving customer experience, reducing time spent on repetitive tasks, and monitoring security threats.

In this e-book, we’ll walk you through three use cases that are transforming the operations of public agencies, along with tips for implementation that you can bring back to your team.